Virendrasinh Parmar

Business Development Executive

Vadodara, Gujarat, India1 yr 6 mos experience

Key Highlights

7+ years of experience in retail loan recovery
Expertise in handling high-risk overdue customers
Proven track record in achieving recovery targets

Stackforce AI infers this person is a Collections and Recovery specialist in the Fintech industry.

Contact

Skills

Core Skills

Debt CollectionCustomer Communication

Other Skills

NPA managementSkip TracingMIS ReportingCustomer ServiceDebt Settlement

About

I am a dedicated Collections & Recovery professional with 7+ years of experience in Hard Collections (NPA / 90+ DPD / Write-off) for retail loan portfolios. I have handled high-risk overdue customers, resolved disputes, and successfully negotiated settlements to achieve strong recovery results. My expertise includes skip tracing, field collections coordination, daily follow-ups, and maintaining accurate MIS reports. I have worked with leading finance companies like Dhani Loans & Services and Bajaj Finserv as a Senior Executive – Collections. I am committed to achieving recovery targets, reducing delinquency, and ensuring smooth customer handling through clear communication and disciplined follow-up.

Experience

1 yr 6 mos

Total Experience

1 yr 6 mos

Average Tenure

1 yr 6 mos

Current Experience

Bajaj finserv

2 roles

Senior collection exicutive

Oct 2024 – Present · 1 yr 6 mos · Vadodara, Gujarat, India · On-site

NPA (90+ DPD & Write-off portfolio) accounts ka daily follow-up aur recovery handling
High-risk overdue customers ko call karke payment reminder, settlement discussion & negotiation
Skip tracing karna (alternate numbers, addresses, references se customer contact karna)
Field executives ko coordinate karna door-to-door visit aur recovery actions ke liye
Legal & recovery process ka basic knowledge (notice follow-up, escalation cases)
Difficult & escalated customers ko politely handle karna aur disputes resolve karna
Daily MIS update, customer remarks,

NPA managementDebt CollectionSkip TracingCustomer CommunicationMIS Reporting

Senior collection exicutive

Oct 2024 – Dec 2025 · 1 yr 2 mos · Vadodara, Gujarat, India · On-site

NPA (90+ DPD & Write-off portfolio) accounts ka daily follow-up aur recovery handling
High-risk overdue customers ko call karke payment reminder, settlement discussion & negotiation
Skip tracing karna (alternate numbers, addresses, references se customer contact karna)
Field executives ko coordinate karna door-to-door visit aur recovery actions ke liye
Legal & recovery process ka basic knowledge (notice follow-up, escalation cases)
Difficult & escalated customers ko politely handle karna aur disputes resolve karna
Daily MIS update, customer remarks,

NPA managementDebt CollectionSkip TracingCustomer CommunicationMIS Reporting