Apr 2024 – Jan 2025 · 9 mos · Greater Bengaluru Area · Hybrid

Jul 2022 – Mar 2024 · 1 yr 8 mos · On-site

• ✅ Leading a high-performing core team at India's fastest and most cost-effective intra-city logistics network, delivering innovative logistic solutions in the B2B & B2C sectors.
• ✅ Successfully fostered business expansion across diverse industries including Food, Pharma, FMCG, E-commerce, Warehousing, and Quick Commerce, by cultivating strong partnerships with senior executives in large and mid-sized organizations.
• ✅ Spearheaded the growth of the business and operations team, driving revenue increase through upselling and cross-selling to existing key accounts while also securing new corporate accounts on a national scale.
• ✅ Taking charge of driving new business initiatives and strategies for the organization.
• ✅ Collaborated closely with cross-functional teams including sales, marketing, and technology to ensure seamless integration of services and deliver exceptional customer experiences
• ✅ Successfully managed key client relationships, ensuring high levels of customer satisfaction and retention, while also identifying opportunities for business expansion and upselling.
• ✅ Represented the company at industry conferences and events, showcasing our unique value proposition and forging strong business relationships with key stakeholders.
• ✅ I led the fund-raising process for our company in order to facilitate both domestic and global expansion.

Nov 2020 – Jun 2022 · 1 yr 7 mos · On-site

Sep 2018 – Oct 2020 · 2 yrs 1 mo · Bengaluru Area, India

• ✅ Launched & Headed F&B and Pharma business vertical for Pan India level at Shadowfax.
• ✅ Effectively managed a range of services in Shadowfax (hyperlocal Delivery , E-commerce logistics, Light commercial vehicle movements,LMA etc.)
• ✅ Established Pharma business of INR 2.5 cr/month in a span of 8 months with GM positive margin, the complete responsibility of P&L for Pan India.
• ✅ Leading customer acquisition, operations & customer relationship team, handling a team of business and ops team members
• ✅ Managing more than 50+ Enterprise clients including F&B and Pharma clients and driving customer satisfaction (NPS) leading to increase share-of-business
• ✅ Devised & implemented a cost-effective delivery model for key accounts.

Jun 2015 – Sep 2018 · 3 yrs 3 mos · Bengaluru, Karnataka, India

• ✅ Part of India's largest B2B E-commerce marketplace for construction, finishes, interiors and decor related products & materials
• ✅ Setting up and establishing Enterprise and SME business Pan India
• ✅ Ensuring business growth across verticals new tech product lines through new client on-boarding and acquiring large wallet-share of existing clients
• ✅ Built and managed the enterprise sales team (KAMs, BDMs) for the region
• ✅ Heading the complete sales cycle from lead generation to conversion to customer service and payment collection in the geography
• ✅ Ranked as #1 sales manager (out of 12) in 2016 and 2017.

Apr 2012 – Jun 2015 · 3 yrs 2 mos · Chennai Area, India

• ✅ Responsible for identifying new business opportunity and product launch.
• ✅ Planning for identification and gaining new B2B business prospects.
• ✅ Responsible for development and maintenance of relationships on behalf of the sales department and the business as a whole.
• ✅ Follow up with clients for payments while ensuring compliance on credit control. Facilitating smooth execution of orders and handling the entire business cycle.
• ✅ Successfully achieved 3 Cr revenue within one year in Chennai market.

Dec 2011 – Apr 2012 · 4 mos · Chennai, Tamil Nadu, India

• ✅ Assist/Support Purchasing department on a daily basis.
• ✅ Access and navigate Oracle Supply Chain Planning, Purchasing, and i-Supplier Portal applications
• ✅ Participate in weekly supply planning meetings.
• ✅ Assist with international supplier communications on daily topics.
• ✅ Generate process and procedure documents for critical supply chain functions.
• ✅ Assist Global Supply Chain Director with reporting of departmental objectives.
• ✅ Interface with the suppliers on delivery and pricing targets.
• ✅ Perform data collection, spreadsheet creation, and data analysis.
• ✅ Assist business planning team with various forecasting and analysis as needed.