Adrian Emmanuel Raj A

Business Development Manager

Chennai, Tamil Nadu, India8 yrs 10 mos experience
Most Likely To Switch

Key Highlights

  • 6 years of experience in customer support.
  • Expert in managing KPIs and team leadership.
  • Recognized for problem-solving and customer loyalty.
Stackforce AI infers this person is a Customer Support Specialist with strong leadership and operational skills in high-volume environments.

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Skills

Core Skills

Customer Support

Other Skills

Customer Service RepresentativesCustomer Relationship Management (CRM)Customer Service OperationsResumeTeamworkTime ManagementCustomer Service ManagementMicrosoft OfficeManagementMicrosoft ExcelLeadershipMicrosoft WordStrategic PlanningSalesMicrosoft PowerPoint

About

Resourceful customer support professional with 6 years in high-volume environments, balancing customer service delivery and team leadership. Experienced in handling complex inquiries, coaching support teams, managing KPIs, and fostering collaborative, motivated workplaces. Recognized for problem-solving, empathy, and strengthening customer loyalty.

Experience

8 yrs 10 mos
Total Experience
1 yr 11 mos
Average Tenure
3 yrs
Current Experience

Sutherland

Associate account management

May 2023Present · 3 yrs · Chennai · On-site

  • customer support
Customer Support

Bizzhub workspaces

Associate Community Manager

Mar 2021Jul 2021 · 4 mos · Bengaluru, Karnataka, India

Customer Support

Uber

Customer Service Representative

Feb 2019Jan 2021 · 1 yr 11 mos · Bengaluru, Karnataka, India

Customer Service RepresentativesCustomer Support

Airtel

Team Lead Manager

Oct 2018Nov 2019 · 1 yr 1 mo · bangalore

Customer Service RepresentativesCustomer Support

Reliance communications

Executive

May 2015Aug 2018 · 3 yrs 3 mos · Chennai, Tamil Nadu, India

Customer Service RepresentativesCustomer Support

Education

st Joseph community College

electrical — electronics and communication

Jan 2018Jan 2019

the new cambridge high school, Bangalore

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Adrian Emmanuel Raj A | Stackforce