Harsha Rao — Operations Associate
As an experienced Trust and Safety Investigator with over 6 years of experience, I am passionate about creating secure environments across digital and physical landscapes. My career spans the digital and hospitality sectors, where I have specialized in risk assessment, fraud detection, incident management, and regulatory compliance on a global scale. As a Child Integrity Safety Specialist at Yubo, I played a pivotal role in safeguarding underage users by moderating harmful content, investigating criminal activities, and enforcing child safety policies. My tenure at Airbnb Capability Centre showcased my ability to tackle high-profile cases involving privacy violations, human trafficking, and other critical safety concerns, while enhancing safety protocols to protect users worldwide. My expertise also extends to preventing cheating in high-stakes examinations during my time at Prometric Testing Pvt Ltd, ensuring the integrity of global testing processes. What sets me apart is my commitment to utilizing analytical skills, open-source intelligence (OSINT), and innovative investigation techniques to mitigate risks and improve trust and safety metrics. Collaborating with cross-functional teams, I’ve developed and implemented protocols that significantly enhance user security and business integrity. I bring a diverse skill set in cybersecurity awareness, content moderation, policy development, and crisis response, combined with a deep understanding of international regulatory frameworks. With excellent communication skills, I excel at presenting complex findings to diverse stakeholders and driving actionable solutions. Let’s connect to discuss how I can leverage my expertise to enhance safety, mitigate risks, and build trust in your organization.
Stackforce AI infers this person is a Trust and Safety expert in the Social Media and Hospitality sectors.
Location: Delhi, India
Experience: 5 yrs 11 mos
Skills
- Content Moderation
- Child Safety
- Risk Assessment
- Incident Management
- Safety Protocol Development
- Risk Management
- Integrity Assurance
- Customer Service
- Regulatory Compliance
Career Highlights
- Over 6 years of experience in Trust and Safety.
- Expert in risk assessment and fraud detection.
- Proven track record in enhancing user security.
Work Experience
Yubo
Integrity Safety Specialist (7 mos)
Airbnb
Safety Ambassador (1 yr 10 mos)
Resolutions Ambassador (9 mos)
Prometric Testing Center
Operations service specialist (1 yr)
Genpact
Process Associate (2 yrs 4 mos)
Education
Political science at Delhi University