Feb 2022 – Aug 2024 · 2 yrs 6 mos

• Led a global team (APAC, EMEA, US) of 25+ Product managers, program managers, data analysts and data scientists. Drove the expansion of content moderation and AI labeling platform to support the scale. Some examples of products include AI-assisted human content labeling, supply forecaster, and billing platform.
• Additionally, led the charter of developing tools for internal teams across the broader org for managing the scale across 5+ lines of businesses more efficiently (increasing organizational and process agility, reducing costs etc).

Feb 2020 – Jan 2022 · 1 yr 11 mos

• Incubated a new team ground up and scaled it to 10+ members in APAC and EMEA. Grew the scope from leading business performance management for a 500+ member org to a team of product managers and data analysts that built solutions for tens of thousands of content moderators across 10+ 3P service providers globally.
• Key products included an ML-based specialization platform which enabled pairing and instant use of model and moderator skills, and integrity localization program where I led tools development to improve ads integrity at a country level (20+ countries, 35+ languages).

Feb 2018 – Jan 2020 · 1 yr 11 mos

Jan 2016 – Jan 2018 · 2 yrs

• Led a number of global programs focused on improving quality of Ads on Meta's platforms and surfaces. Partnered ongoing with Policy, Engineering, Data Sciences teams etc to develop and roll out new tools. Some examples - downranking of newsfeed ads of websites with ad farms, platform change to identify and reduce low quality ecommerce ads.

Jul 2015 – Dec 2015 · 5 mos · Mumbai Area, India

• ► Worked in areas of strategy, analytics, process re-engineering, product management and program management across service lines and industries such as:
• 1. Internet/Online leader - Developed strategy, operating model, processes etc and launched a large scale program for enhancement of Maps product in 5 countries.
• 2. Investment Bank - Developed operating model for product support organization of the company
• 3. Technology co. - Led post-merger integration of acquired company with the client including impact assessment, change management, implementation roadmap etc
• 4. US Pharma major - Performed compliance and risk assessment of a pharma client to identify relevant industry standards and improvement opportunities.
• ► Led business development activities and service offerings development for BFS and Technology industries across
• 1. Digital transformation - Develop frameworks and recommendations for enterprise softwares/tools, collaboration strategies, customer journey design, operating model impact etc
• 2. Business transformation - Gap assessment, business case development, prioritization framework etc
• 3. Shared services - Location strategy, capacity assessment, technology gaps etc
• 4. Private-Equity portfolio optimization - Portfolio assessment, synergy identification etc

Jun 2013 – Jun 2015 · 2 yrs · Mumbai Area, India

Apr 2012 – Jun 2012 · 2 mos · Mumbai Area, India

• ► Identified key Financial metrics for Real Estate sector and analyzed financial performance of 14 realty firms over last 4 years
• ► Set benchmarks for the sector in context of Credit Risk

May 2010 – May 2011 · 1 yr · Chennai Area, India

• Worked with Finacle core banking product of Infosys for improving the product functionality and related processes in payments and transactions domain for clients in Middle-East, Latin America, and India. Excellent understanding of ISO 8583 standard for delivery-channel transactions.
• ► Gathered, analyzed and implemented business requirements of banks for new solutions to improve process efficiency, abide by changing RBI regulations etc
• ► Implemented key delivery transactions functionalities for a major bank in Bahrain to enable ATMs, Trade Finance, and internet banking
• ► Reduced cost of a cheque inquiry process of 2nd largest Indian Bank by 30% annually by moving these inquires from call centers to online
• ► Assisted in integrating the payments and transactions systems of one of the largest Indian private banks as part of an acquisition

Nov 2007 – Apr 2010 · 2 yrs 5 mos · Chennai Area, India

Jan 2007 – May 2007 · 4 mos · Mumbai Area, India

• Designed an algorithm for the microprocessor to be embedded in the circuit and prepare the corresponding program