Mar 2015 – May 2023 · 8 yrs 2 mos · Masqaţ, Oman

• Retail Business Manager
• Landmark Retail Group LLC, Muscat
• Sales
• Heading Store business & operations of Emax Electronics flagship store Muscat city center store size 28000 sq. feet outlet, Team size of 112 with YTD turnover of 12+ Million OMR(INR 240Cr).
• Opened New stores and operate in multiple locations as Oasis Mall size 10k, Mall of Muscat size 6k & Mall of Oman size 16k, Setup business & operations as per BOE.
• Handled multiple corporate clients (Horeca & ONI), Dealers and Distributor for B2B business under corporate billing with YTD turnover of 1.4 M OMR(INR 35Cr).
• Accountable for Top Line & Bottom line, focusing on growth and profitability by maintaining P & L account for all concept. customer satisfaction as per NPS score, merchandising standards as per VM Guidelines, store operations and the training and development of the entire staff.
• Marketing
• Manage Yearly sales calendar and mega sale preparations.
• Plan and execute impactful campions with influencers and social marketing to maintain targeted ROAS 5.4x business.

Apr 2010 – Dec 2013 · 3 yrs 8 mos

• Store Operations Manager
• Bharti Wal-Mart Ltd
• Handled Best Price Store Operations, Receiving and sales (Horeca, Reseller & ONI)
• Handled 15 batches OJT for New management trainees in learning center
• Department Manager Apparels
• Worked as Department Manager Apparels in Easy day handling 9500 sq ft carpet area, With manpower of 18 staff.
• Achieved 15 Cr revenue of Apparels department & Home Décor by maintaining replenishment & ordering.
• On Job training for all staff joined for store operations under TTT Program.

Apr 2008 – Mar 2010 · 1 yr 11 mos

• Heading store size of 525 sq ft.
• Managing store retail operations and Sales.
• Maintaining store P&L.

Sep 2004 – Dec 2007 · 3 yrs 3 mos

• Handling floor operations and Customer Services.
• Maintaining Store P& L
• Heading the Retention and Sales Call center.