Abhijeet Patil

CEO

Pune, Maharashtra, India20 yrs 5 mos experience

Highly Stable

Key Highlights

Over 20 years of experience in User Experience.
Led strategic expansion in healthcare services.
Mentors UX startups for growth and innovation.

Stackforce AI infers this person is a seasoned leader in User Experience and Business Development within the healthcare and UX consulting industries.

Contact

Skills

Core Skills

User ExperienceBusiness Development

Other Skills

CUA CertificationContextual InquiryCustomer Experience ManagementCustomer Relationship Management (CRM)Customer experienceDigital StrategyEthnographyInformation ArchitecturePersuasion DesignProduct InnovationSales and MarketingUX training - Sales and operationsUser Experience DesignUser Researcher

About

As the CEO of Clear Skin & HairMD Clinics, I lead the overall management and strategic expansion of our Skin & Laser Treatment and Hair Transplant services — both in India and internationally. My mission is to build a patient-first ecosystem that delivers exceptional care, outcomes, and experience at every touchpoint. With over 20 years of experience in User Experience (UX), I began my journey at Human Factors International, the world’s largest UX design consulting firm. I’ve had the privilege of delivering UX solutions to clients across multiple domains and geographies, helping organizations create intuitive, user-centric systems. At Clear Skin & HairMD, I apply the same principles of design thinking and system integration to the healthcare space — developing scalable processes, robust digital presence, and high-quality clinical workflows that enhance the entire treatment journey for our patients. In addition, I actively mentor UX startups in their growth and expansion across consulting and training verticals, helping shape the next generation of UX leaders. I hold a Master’s degree in Sociology from Mumbai University and an MBA from Welingkar Institute of Management.

Experience

Clearskin pvt. ltd.

Chief Executive Officer

Aug 2018 – Present · 7 yrs 7 mos · Pune Area, India

As a CEO at Clear Skin and Hair MD, will be responsible for overall management and strategic business expansion by spreading the chain of clinics in Skin & Laser Treatments in India and Abroad.
Since 2005, have been working in the field of User Experience, with world largest UX Design Consulting company, Human Factors International, and has delivered UX design solutions to the clients from different domains. Major focus will be on building seamless customer experience in terms of processes, systems and digital presence of the company.
Abhijeet Holds Masters degree in Sociology from Mumbai University and MBA from Wellingkar Institute of Management

Customer Relationship Management (CRM)Sales and MarketingUser ExperienceDigital StrategyCustomer Experience ManagementBusiness Development

Human factors international

5 roles

AVP Business Development Training

Promoted

Apr 2015 – Aug 2018 · 3 yrs 4 mos

As a AVP training, was responsible for UX Training Sales & Operations for 3 major territories - Africa, India and Middle East, ensuring good Customer Experience. Has worked on streamlining the Sales process for B2B and B2C domain ensuring consistent year on year growth of the company
Has 13 years of experience in User Experience Design, User Research and Business Development of UX consulting and Training Services
Before moving to the Business Development side, Abhijeet worked as a Sr. Innovation Sociologist - User Researcher on many projects, across domains such as Education, Social, Retail, Telecom, Finance etc, related to Usability, Innovation, and Emotional design.

UX training - Sales and operationsCustomer experienceBusiness DevelopmentUser Experience

Associate Director - Business Development

Promoted

Apr 2013 – Mar 2015 · 1 yr 11 mos

Sr.Manager Business Development

Apr 2012 – Mar 2013 · 11 mos

1. Sales Management Process
Lead generation
Prospect Validation
Project Closures
2. Lead Management
Sending mails
Responding to their queries
3. Customer Engagement and Relationship
4. Customer Experience – Quality Management
5. Support to all Operations activities
6. Onsite Business Management
7. New Initiative
Generating Data Base for more leads
Response Management

Manager Business Development

Promoted

Dec 2010 – Mar 2012 · 1 yr 3 mos

As a Business Development Manager, Abhijeet was responsible for business development with regard to consulting and training services at Human Factors International for the India region in the field of Innovation and User Experience Design.

Sr. Innovation Sociologist

Sep 2005 – Nov 2010 · 5 yrs 2 mos

As a Sr. Innovation Sociologist, Abhijeet was mainly involved in conducting User Research studies including Usability testing - the research related to how people use their technology,how they live in different socio-economic condititon,how do they percieve technology,cross cutural designs and many other things related to their day to day life.This provides a valuable scope for various companies to take the needs of the people into consideration,and design the products for their use.