Soniya Ahmed

Operations Associate

Bhilai, Chhattisgarh, India11 mos experience

Most Likely To Switch

Key Highlights

BBA graduate with strong management skills
Experienced in recruitment and HR processes
Proficient in customer support and relationship management

Stackforce AI infers this person is a Human Resources and Customer Support professional with a focus on recruitment and management.

Contact

Skills

Core Skills

ManagementSourcingCustomer Support

Other Skills

CommunicationCustomer ServiceRecruitingMicrosoft ExcelMicrosoft OfficeTeam LeadershipTeam CoordinationEnglishData Entry

About

I'm a BBA graduate, passionate about managing tasks and peoples. I'm always eager to learn and grow, and I'm excited to connect with professionals and peers. Let's connect and explore opportunities together!!

Experience

11 mos

Total Experience

5 mos

Average Tenure

8 mos

Current Experience

Tata consultancy services

BPS Trainee

Sep 2025 – Present · 8 mos · Nagpur, Maharashtra, India

Bacs energy pvt ltd

Human Resources Intern

Jan 2025 – Feb 2025 · 1 mo · Bhilai, Chhattisgarh, India · On-site

Assisted in recruitment by screening resumes, scheduling interviews and coordinating with candidates. Maintained and updated employee records in HR databases ensuring accuracy and confidentiality

CommunicationManagement

Universal tribes

Human Resources Intern

Aug 2024 – Oct 2024 · 2 mos · Bhilai, Chhattisgarh, India · Remote

Assisted in the recruitment process by screening resumes and coordinating interviews of sales and marketing interns. Maintained intern's records to ensure accuracy and compliance aided in organizing training sessions and development programs.

CommunicationSourcing

Meesho

Customer Service Associate

Mar 2024 – Jun 2024 · 3 mos · Bhilai, Chhattisgarh, India · On-site

My key responsibilities included solving customer queries, managing customer relationships and provided exceptional support service to customers. Resolved over 200 customer queries weekly through effective communication and use of company CRM systems enhancing customer satisfaction scores.

Customer SupportCustomer Service