Aug 2015 – Jul 2020 · 4 yrs 11 mos · Gurgaon, India

• Project and Technical Account Management: Over 7 years of experience in techniques of Product and Project Management involving Planning, Budgeting, Resource, Execution, Performance, Vendor and Communication Management using established guidelines of the industry.
• Core competency in leading technical teams, driving Product planning and type approval process with focus on quality, time and budget. Have exposure to all technologies of telecom devices including Hardware, SOC (Qualcomm, Mediatek, UniSOC), Software (Android- kernel layer, middleware layer, framework layer, and application layer)
• Managed Technical teams for onsite / offsite support for Global and leading operators in North America, Russia and SAARC countries. Comfortable in managing Team Leaders, Cross-functional business leads, strategic alliances and vendors. Self-starter, attention to detail, capable of working independently with Team-oriented approach, values diversity and demonstrates integrity.
• Process Frameworks and Methodologies: Proficient in enabling people. Experienced implementing processes, procedures standardization policies and best practices by adapting appropriate models / frameworks such as PMP / Agile resulting in more effective customized solution strategy based on business objectives including Process Automation, Process Development & Integration.

Jun 2014 – Jul 2015 · 1 yr 1 mo · Suwon, Gyeonggi-do, Korea

• Projects Galaxy S5 and S6 - Improved Early Defect Rate by 20% with new test process & enhanced KPI for global SELs
• Worked on Speech to text recognition ‘SVoice’ automation test using Python scripting
• Audited projects Galaxy S5 & S6, Note 4 & 5 and converted learnings into best practices
• Developed Manpower Effort Estimation process for global SELs

Sep 2008 – Jun 2014 · 5 yrs 9 mos · Noida Area, India

• Lead North America’s AT&T & TMO projects for functional, Protocol and A-GPS Testing
• Test Planning, Stability Analysis, Test Process development and Resource Management.
• Developed ‘TestMaster’ using Microsoft excel and VBscript to avoid human error while executing Test cases
• Achieved Technical approval for Multiple Samsung models form AT&T North America operator
• Performed Field Test at Atlanta, Washington, Georgia & Texas region on Multiple AT&T Projects

Apr 2007 – Sep 2008 · 1 yr 5 mos · Noida Area, India

• Module owner of Bluetooth. Worked on A2DP, HID, DUN, SPP, BIP, FTP, GAP, HSP and OPP BT profiles
• Hands on experience in Bluetooth packet sniffer tool
• Developed test cases for call, call logs, Bluetooth
• Sanity Testing