Benjamin Cros

CEO

United States23 yrs 7 mos experience
AI EnabledAI ML Practitioner

Key Highlights

  • 24+ years of global cross-functional leadership experience.
  • Expertise in AI, SaaS, and operational transformations.
  • Fluent in French, English, and Japanese.
Stackforce AI infers this person is a seasoned leader in SaaS and AI-driven operational transformations.

Contact

Skills

Core Skills

Operations ManagementRisk And ComplianceBusiness StrategyConsultingTalent AcquisitionStrategic AnalysisGlobal ProcurementBusiness ValueWorkforce ManagementOperational EfficiencyProject DeliveryBusiness AnalyticsBusiness TransformationGrowth StrategyBusiness DevelopmentProject ManagementData AnalysisAnalytical Skills

Other Skills

Problem SolvingCross-functional InitiativesData Center ManagementSaaSOperational CapabilitiesRisk ManagementKey Performance IndicatorsTransformation InitiativesData AnalyticsStreaming MediaValue CreationCost EfficiencyProfessional ServicesCrisis ManagementMarket Analysis

About

Leader with 24+ years of experience driving globally cross-functional strategy, transformations, operations optimization as a tech executive (Google, Netflix) and as a management consultant (PwC Strategy&, Mars & Co). Fluent in French, English and Japanese. Dual US / French citizen. MSc Engineering degrees in Machine Learning/AI, Robotics, and Precision Machinery from both Ecole Centrale Paris and the University of Tokyo

Experience

23 yrs 7 mos
Total Experience
3 yrs 9 mos
Average Tenure
1 yr
Current Experience

Google

Director, Cloud Supply Chain & Operations, Risk and Compliance

Jun 2025Present · 1 yr · Sunnyvale, California, United States · Hybrid

  • I lead a team at Google that operates at the intersection of global supply chain management, risk and regulatory compliance. We enable and protect our data center AI/ML capacity growth with agility, speed, and scalability.
Problem SolvingOperations ManagementCross-functional InitiativesRisk and ComplianceData Center Management

Eigen advisors llc

Founder & CEO

Mar 2025Jun 2025 · 3 mos · Irvine, California, United States · On-site

  • I founded my own consulting firm to selectively partner with senior leaders—from startups to global enterprises—and help them achieve tangible, extraordinary outcomes.
  • I work exclusively with clients in my network (no website or active marketing) and support them in:
  • 1. Accelerating sustained and profitable growth through sharper, proven organic and inorganic business strategies
  • 2. Building sustainable business value by optimizing and scaling product and operational capabilities—where needed, protecting value through business continuity planning, risk, and compliance approaches
  • I bring deep expertise in Technology, particularly in SaaS, tech infrastructure, and AI. I have extensive experience leading cross-border initiatives between the U.S. and Japan.
Business StrategySaaSOperational CapabilitiesRisk ManagementConsulting

Netflix

2 roles

Senior Director

Promoted

Apr 2023Mar 2025 · 1 yr 11 mos · Los Angeles, California, United States

  • I lead a ~120 employees team which operates high velocity and highly scalable workflows in support of employee services, talent acquisition, talent management, and contingent talent across the whole of Netflix and with a global remit (we have team members operating in UCAN, LATAM, EMEA, APAC).
  • While the core and day to day work consists in delivering high quality and consistent outcomes for our business partners, a sizeable part of what we do is to run large transformation initiatives so we can evolve our operating model and constantly find ways to deliver more sustained value to the business in the form of scalable infrastructure, processes and operations. In particular my team and I co-lead with our ecosystem partners (broader Talent group, Finance, Legal) and our senior leadership several strategic initiatives: job architecture roll out, updated workforce planning, management and reporting implementation, CRM/ATS implementation, VMS implementation, shared services center launch and management, to name a few.
  • Lastly, my team is developing and managing operating metrics for several critical parts of Netflix and Talent, partnering closely with data scientists and data analytics teams.
Key Performance IndicatorsOperations ManagementTalent AcquisitionTransformation InitiativesData Analytics

Director, Talent Experience Operations

Nov 2022Apr 2023 · 5 mos · Los Angeles, California, United States

Streaming MediaOperations ManagementCross-functional InitiativesTalent AcquisitionData Analysis

Google

5 roles

Director, Google Operational Effectiveness, Cloud and Tech Infrastructure

Feb 2022Nov 2022 · 9 mos

  • As a member of the Google Operation Effectiveness team, my role is to partner with our Cloud and Tech Infrastructure executives to help deliver velocity, scalability and resilience in a cost efficient way. This entails working closely with my colleagues on design and implementation of strategic roadmaps, as well as partnering closely throughout execution on high priority and critical large initiatives and platforms.
  • The core objective is value creation ; not only cost reduction, but rather the entire procurement life cycle for the Product Area and/or Region. The solutions I work on support stronger strategic alignment, demand definition and planning, innovation, capability building, risk mitigation and governance, improving market share, market and industry expertise, influencing efficiency and effectiveness, partnering on first-to-market strategies, SRM and geo-political risk mitigation - among other things.
Key Performance IndicatorsOperations ManagementStrategic AnalysisValue CreationCost Efficiency

Global Procurement Strategy Lead @ Google

Jan 2020Feb 2022 · 2 yrs 1 mo

  • Global Procurement Strategy Lead x-category for Indirect Procurement
  • Lead a team of seasoned professionals to enable our business from strategy to execution
  • Partner with senior stakeholders leading our products and functions to transform how they source and manage professional services
  • Build platforms & capabilities so that category teams can drive impact at scale
  • Support top suppliers management x-category
  • Cover multi $bn spend and global scope
  • Deliver business value to Google products by running central programs for them (e.g. OPEX optimization translating into xx% savings, velocity, scalability)
Key Performance IndicatorsCross-functional InitiativesBusiness ValueProfessional ServicesGlobal Procurement

Principal, Product Operations and Business Strategy

Promoted

Aug 2018Jan 2020 · 1 yr 5 mos

  • COO office for Search (covers Core Search, Assistant, Feed/News, etc.), working closely with senior leadership in defining future direction for the business and with product teams to execute flawlessly.
  • Strategy & transformation program / platform management (e.g. market business strategy, product strategy, product roadmapping and execution, data & analytics, infrastructure transformation, etc.)
  • Crisis management & business response requiring x-fn coordination and senior leaders involvement with a global scope
  • Planning and resourcing of OPEX / HC, alignment with business needs and priorities, annual OKR elaboration support
  • Coordination of joint initiatives with other product areas at Google (Chrome, ML, YouTube, etc.)
Key Performance IndicatorsOperations ManagementCrisis ManagementBusiness StrategyData Analytics

Head of xWS, Americas, Extended Workforce Solutions

Sep 2017Aug 2018 · 11 mos

  • The xWS team (Extended Workforce Solutions) is responsible for Google’s global strategy, governance and operations across all type of contingent workforce including temporary workers, independent contractors, outsourcing and third-party service vendors.
  • Leader of a team of senior business partners distributed across Americas (primarily US & LATAM) to deliver outstanding client impact and involving thousands of contractors, vendors & temps
  • Responsible for developing platforms to drive business value at Google scale, and implementing them (e.g. shared infrastructure, value-based extended workforce management)
  • Help shape xWS' strategy and execution by integrating full time employees and vendors/temps workforce, as well as leveraging technology (e.g. AI / Machine learning / automation)
Key Performance IndicatorsCross-functional InitiativesBusiness ValueOperational EfficiencyWorkforce Management

Program Manager, Extended Workforce Solutions

May 2016Sep 2017 · 1 yr 4 mos

  • Member of the Extended Workforce Solutions (xWS) team, with an exciting global charter to shape and support the way the extended workforce space (Temps, Vendors and Contractors) is managed for Google. My role is to deliver advisory support and solutions to business leaders from strategy to execution in order to maximize the value we create with our extended workforce.
  • I have a specific focus on Google's product groups i.e. Maps, Search, Cloud, Machine learning, Datacenters, Shopping, Platforms & Hardware, YouTube, Etc.
Key Performance IndicatorsProject DeliveryBusiness AnalyticsData AnalysisProfessional Services

Pwc

3 roles

Director at Strategy& - Deals and Growth Strategy

Promoted

Aug 2011May 2016 · 4 yrs 9 mos

  • Advisor to global industry leaders and Silicon Valley leading firms on complex business issues dealing with growth (organic or inorganic), transformation, and operational efficiency to deliver long term value creation and preservation.
  • Graduated from Genesis Park, PwC's Global Leadership Program, which has an annual intake of 120 Directors and Senior Managers (top 3%) from over 50+ member country firms
  • Selected into the prestigious Partner Candidate Development Program comprising of the top 5% performers from the national pool of over 1000+ Directors within the PwC US Advisory Line of Service
  • Maintained a track record of annual project sales i.e. advisory fees between $1MM-$2MM (over $2MM on last year)
  • Illustrative highlights:
  • Designed complex expansion strategies in multiple markets and geographies for leading Silicon Valley based technology leaders
  • Provided M&A advisory services to various Silicon Valley leading Tech firms as well as global clients from strategic planning / target selection to integration planning
  • Led or participated to business transformation programs across several industries focused on increasing companies agility, scalability, and cost efficiency
  • Was active member of the Japan Advisory Group, increased PwC US footprint with Japanese clients looking to grow in the US market by selling and leading over a dozen projects in a couple of years
Market AnalysisStrategic AnalysisBusiness TransformationGrowth StrategyOperational Efficiency

Senior Manager

Promoted

Jul 2008Sep 2011 · 3 yrs 2 mos

  • Business development and project management at the Transaction Services Strategy Group, with a stronger emphasis on project origination and larger projects.
  • Support Private Equity houses and Corporate clients on a wide range of business issues, developing relationships with senior executives at several large French accounts in the Energy & Utilities space
  • Was nominated Advisory Transaction Services head of the Japanese desk and organized bi-annual business trips to Japan which resulted in $1.5 MM+ fees originated for the Transaction Services team in Deals Advisory
  • Established PwC brand in several Clean Tech industries by initiating and leading business development efforts in the photovoltaic and the offshore wind spaces, generating over a $1 MM in fees on the first year
  • Authored and published several reports about the state of the photovoltaic industry in France (2009, 2010), participated to several international benchmarks for the firm, participated to several press conferences and events as a speaker on Clean Tech strategic topic
  • Served OSEO (now BPI http://www.bpifrance.fr/Investors-Center) as an external advisor for one year on $10 MM+ strategic financing projects. OSEO is a French national financing institution backing innovative early stage start ups in all industries ; external advisors are part of sounding boards which analyze and test business plans as part of the selection and decision process to allocate fund / loan guarantees.
Market AnalysisStrategic AnalysisBusiness DevelopmentClient RelationshipsProject Management

Manager

Aug 2006Jul 2008 · 1 yr 11 mos

  • Business development and project management at the Transaction Services Strategy Group, primarily working on strategic due diligence and corporate strategy consulting for a wide range of global leading companies.
  • Supported major Private Equity houses in France (Eurazeo, Barclays PE, European Capital, ING Parcom, Weinberg Capital partners, etc.) and beyond (MacQuarie) in assessing the business value and associated risks of potential acquisitions across a wide range of industries (oil & gas, food, real estate, etc.)
  • Developed corporate strategy plans for large industrial companies active in natural resources exploitation, business services, consumer electronics, etc.
  • Increased collaboration between Corporate Finance and Strategy teams by developing specific offerings in fund raising assistance and supporting the development of our search & screen offering with several successes in the business services, food and transportation industries
Market AnalysisStrategic AnalysisBusiness DevelopmentClient RelationshipsProject Management

Mars & co.

Consultant

Apr 2003Jul 2006 · 3 yrs 3 mos · Tokyo, Japan and Paris, France

  • Associate Consultant (2003), Consultant (2006) assisting clients to solve large scale strategic growth and profitability business issues in the U.K., Japan, and France.
  • Key highlights by industry include
  • Investment banking (profitability assessment and enhancement by client and product, growth strategies and cost optimization)
  • Consumer finance (profitability assessment by customer segment and product, growth strategies)
  • Telecom (fit for growth)
  • Packaged food (10-years corporate strategy in 4 high growth markets)
  • Energy - Power Generation manufacturing (R&D benchmarking and product strategy)
  • Specialty materials (multiple segments inorganic growth strategy and scenario planning)
Market AnalysisStrategic AnalysisBusiness DevelopmentClient RelationshipsProject Management

Société générale

Financial Engineer

Oct 2001Mar 2002 · 5 mos · Tokyo, Japan

  • As an intern, my role was to improve the efficiency of the price calculation algorithm of an exotic product.
  • Proposed of a methodology inspired from physics (equation solving via the “perturbation
  • method” by making successive approximations of the solution) and tree solving algorithms
  • Devised a model, built a program which was later incorporated in the SGIB system and wrote an article describing the mathematical models and algorithm used in my methodology
  • The approach allowed to save up to 50% of computation time compared to traditional differential equation methods
Return on InvestmentStatistical ConceptsData AnalysisMathematicsAnalytical Skills

Lvmh

Program Manager

Mar 2000Sep 2000 · 6 mos · Paris Area, France

  • My assignment goals were to find and implement operational efficiency improvements to LVMH global holding HR department in the areas of talent recruitment, management, retention
  • Managed the development of a new HR reporting tool for LVMH affiliates
  • Trained HR leaders from various brands of the group and parts of the world on the tool
  • Participated to coordination of the deployment of a new HR ERP to the group
  • Supported design of a tool for recruitment of high profile graduates
Data Analysis

Education

CentraleSupélec

Master's Degree of Science — Advanced Systems

Jan 1997Jan 2000

The University of Tokyo

MS — Engineering

Jan 2001Jan 2003

Lycee Louis Le Grand

Bachelor of Science (B.Sc.)

Jan 1994Jan 1997

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