Shambhavi Singh

Business Development Executive

New Delhi, Delhi, India18 yrs experience
Most Likely To SwitchHighly Stable

Key Highlights

  • 14+ years of experience in corporate leadership development.
  • Expertise in business development and program management.
  • Recognized for commitment to integrity and teamwork.
Stackforce AI infers this person is a seasoned professional in EdTech and corporate training sectors.

Contact

Skills

Core Skills

Business Relationship ManagementBusiness DevelopmentTraining & DevelopmentCustomer Service Management

Other Skills

CommunicationLeadershipPresentation SkillsSales ManagementHuman Resources (HR)Classroom trainingDevelopmental trainingParticipated in new hiringInterviewingEmployee TrainingCustomer SatisfactionPerformance ManagementCRMOutsourcingTeam Management

About

Review of my credentials will indicate that I am a qualified and high performing individual with excellent professional and technical skills achieved via rich cross-functional exposure across the industry. A hard working and committed professional, qualified MBA in HR, offering 14+ years of experience in the industry. Over a period of time, I have developed an expertise to help senior managers and Business Leaders in corporate sector to redefine their leadership skills. I have learnt the importance of positive attitude, working with integrity and having highest moral values within the team. I feel pride in saying that my employers have always appreciated my confidence in dealing with challenging situation and my commitment to achieve the desired objective. Well organised and solution focused and have demonstrated good judgment with the ability to make timely and sound decisions. I have the versatility, flexibility, and a willingness to work independently with minimal supervision as well as contributing and collaborating as productive team member. Key Professional Skills include: ♦ Business Development ♦ Program management ♦ Teaching & Training ♦ Corporate Consulting ♦ Client Service and brand management ♦ Corporate Selling ♦ Solution focused

Experience

18 yrs
Total Experience
4 yrs 2 mos
Average Tenure
5 yrs 6 mos
Current Experience

Great learning

Senior Manager - Global Programs at Great Learning

Dec 2025Present · 5 mos · Gurugram, Haryana, India

Northwest executive education

3 roles

Senior Manager - Global Programs

Aug 2022Feb 2026 · 3 yrs 6 mos

Business Relationship ManagementCommunication

Senior Manager - Global Programs

Promoted

Nov 2020Present · 5 yrs 6 mos

Program Consultant

Nov 2020Aug 2022 · 1 yr 9 mos

Business Relationship ManagementCommunication

Qualified learning systems

Business Development Manager

Mar 2013Nov 2020 · 7 yrs 8 mos · Delhi, India

  • Business Development, Program management (Public and Corporate training programs), Teaching & Training, Corporate Consulting, Client Service and brand management, Corporate Selling, Solution focused, strategizing marketing activities
Business Relationship ManagementCommunicationBusiness Development

Sitel

2 roles

Process Trainer

Promoted

Sep 2011Feb 2013 · 1 yr 5 mos

  • Conducted process training for Trainline process as per the clients expectaions, also conducted developmental training for existing associates, Acttive participation in selection of new canditates, monitered calls with assured quality and mentored new folks, also trained the trainers, Team Leads and Assistant managers.
Business Relationship ManagementCommunicationTraining & Development

Customer Service Professional

Aug 2010Feb 2013 · 2 yrs 6 mos

  • Was working as a CSP in Sitel from Aug 2010-Sept 2011, got promoted as a process trainer and currently working as a process trainer.
Business Relationship ManagementCommunicationCustomer Service Management

Ibm

Financial Associate

Apr 2008Aug 2010 · 2 yrs 4 mos

  • Provided customer service with retail banking and mortgage (Citi Bank), maintaining accounts and dealing with transactions, upselling and customer satisfaction.
CommunicationCustomer Service Management

Education

Symbiosis Centre of Distance Learning

PGDBA

Jan 2008Jan 2011

Patna Womens College

Bachelor of Science (B.Sc.) — Industrial Microbiology

Jan 2005Jan 2008

Patna Central School

12th

Jan 2004Jan 2005

Krishna Niketan

10th

Jan 1991Jan 2003

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