Mar 2024 – Aug 2025 · 1 yr 5 mos · Bengaluru, Karnataka, India · Hybrid

•  Orchestrated cross-functional collaboration with global counterparts, Business leaders, and domain experts to conceptualize and operationalize transformative learning interventions, including hybrid global programs.
•  Established content intake, update and development process for Confluent Academy, and helped program developing team achieve a TAT of 70%
•  Executed international program deployments by traveling onsite to the U.S., ensuring flawless delivery, cultural alignment, and high adoption rates.
•  Strategized learning journeys and virtual inductions using blended training, thereby increasing role readiness by 15%.
•  Deployed 120 courses in a quarter globally, with 60% completion rate and achieved 75% accreditation.
•  Worked with functional leaders, SMEs, and GTM to identify capability gaps to designed and launch 3 global events to support critical teams – Tech, Sales and Customer Support.
•  Garnered stakeholder trust as the principal strategist for suggesting business impact programs and delivering compelling, pedagogically sound content that demystifies complex subject matter through narrative techniques, thereby enhancing learner retention and engagement.
•  Worked with vendors for EMEA and APAC regions on various programs for remote workplace motivation and communication.
•  Managed a cross-border development team (India & US).
•  Developed coaching capabilities by mentoring high-potential employees (HIPOs) to serve as regional coaches.

Mar 2020 – Mar 2024 · 4 yrs · Bengaluru, Karnataka, India · On-site

•  TNI
•  Manager and Leadership Development Programs
•  Worked with vendors for Psychometric tests like DISC and leadership development programs for sales leaders.
•  Designed and institutionalized a structured Day 0–90 onboarding journey
•  Led enterprise-wide LMS evaluation and rollout; collaborated with tech teams to integrate SSO-enabled access into organization’s productivity platforms, creating a unified learning ecosystem and significantly boosting learner engagement across the business.
•  Launched the ‘Women mentoring program for Tech and Sales’ and Coaching for Performance’ for functional heads.
•  Mapped and implemented competency-based learning journeys and career progression plans for teams across three key business units, aligning them with strategic business imperative
•  Mentored and managed a small team of developers and trainers

Aug 2016 – Jan 2020 · 3 yrs 5 mos · Bengaluru, Karnataka, India · On-site

• Designed and delivered corporate workshops on softskills and leadership trainings
• Collaborated with consultants to create OD tools including case studies, role plays, and in-basket exercises for leadership and behavioral programs.
• Converted coaching programs into e-learning modules with mentorship components for global clients; also authored SOPs and machine usage manuals.

Sep 2015 – Aug 2016 · 11 mos · Bengaluru, Karnataka, India

• TNI
• Training Facilitation
• Vendor Management
• Train the Trainer
• Knowledge Management - Center of Excellence

Apr 2013 – Sep 2015 · 2 yrs 5 mos · Yemalur, Bangalore

• Develop in-house training courses based on company demand, competency framework and training need analysis for every role.
• Work independently with subject matter experts and research to collect information which is required to create or update training modules/courses
• Use appropriate adult learning strategies to design the course and identify the training methodology
• Review and revise content based on feedback from internal reviewers or stakeholders
• Facilitate Programs.
• Conduct Train The Trainer programme, and trainer evaluation process
• Create assessment tools for development center and participate as assessor in development center for managers.

Aug 2008 – Aug 2010 · 2 yrs · ITPL EPIP Zone, Bangalore

• Supporting stores on HR KPIs and Operation KPIs