Laura Creek

Senior Software Engineer

Jacksonville, Florida, United States18 yrs 7 mos experience
Highly Stable

Key Highlights

  • Over 20 years of technical support experience
  • Expert in customer service and communication
  • Proven ability to meet deadlines and manage tasks
Stackforce AI infers this person is a seasoned SaaS Technical Support Engineer with extensive experience in customer service.

Contact

LinkedIn

Skills

Core Skills

Technical SupportCustomer Service

Other Skills

TroubleshootingEnterprise SoftwareCloud ComputingHTMLSalesforce.comSaaSAgile MethodologiesSoftware ImplementationSoftware DocumentationBusiness AnalysisCRMIntegrationOracleRequirements AnalysisVendor Management

About

- Over 20 years experience providing technical solutions and superior customer service to customers - Self-directed team player - Committed to deadlines - Excellent organizational skills - Outstanding communication skills

Experience

18 yrs 7 mos
Total Experience
18 yrs 7 mos
Average Tenure
18 yrs 7 mos
Current Experience

Oracle

2 roles

Taleo Senior Technical Support Engineer at Oracle

Oct 2007 – Present · 18 yrs 7 mos

  • Support Enterprise and Top Accounts in the Taleo TEE Software
Technical SupportTroubleshootingEnterprise SoftwareCustomer Service

Senior Software Engineer

Oct 2007 – Present · 18 yrs 7 mos

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