Apr 2019 – Aug 2019 · 4 mos · Hyderabad Area, India

• Integrating CleverTap, a one stop solution for building personalised experiences, orchestrating campaigns and automating segmentation aimed at improving user acquisition and retention

May 2017 – Mar 2019 · 1 yr 10 mos · Hyderabad Area, India

• My primary responsibilities include handling end-to-end release cycles, writing product requirement documents, working with UX designers, interfacing with multi-disciplinary teams and creating product roadmap for achieving growth objectives inline with long term vision of the product.
• + Redeem Process Automation: Resulted in 60% reduction in turnaround time and 50% reduction in manual efforts involved in processing redeem requests by revamping the operations and using rule based algorithms for fraud detection
• + Design Guidelines for Mobile App - Created UI guidelines for mobile app (Android & iOS) aimed at providing cohesive player experience
• + UX Revamp - Revamped entire app/web based on design guidelines improving conversion rate, reducing operations overhead and optimising player experience
• + Push Notification Framework - Developed a framework for sending personalised notifications based on player behaviour in the system
• + Integrating Facebook Login - Provided seamless sign up/login experience for players on all platforms

Jan 2014 – Apr 2016 · 2 yrs 3 mos

• Worked for Student Cloud, a student centric product being build on cloud using Oracle Fusion Technology Stack.
• + Rapid Implementation Project - An enterprise solution for loading data into system with minimum user intervention. This project helped customers in shortening engineering time from 40 hours to 1 hour to load data for getting customer environment ready for internal testing and generated tremendous customer satisfaction as it reduced “Go Live” time significantly
• + Oracle Social Network - This is instrumental in enabling the users of the application to have conversations in the context of records in the system. This project involved redefining business artefacts, cross module integration, configuring servers and redesigning user interface, collaborating with cross functional teams to understand the process flows and implementing changes based on requirements
• + Notification Framework - Sends notifications with rich dynamic content currently handling 30+ use cases. My primary responsibilities included ideating the key features, evaluating the design constraints, developing UI wireframes and development. It also involved improving product stability and quality by increasing automated test coverage of the modules. The high light of this project include - receiving appreciation from Vice President for designing scalable process and achieving 50% improvement in process runtime and winning accolades from Group Manager for writing high quality code (evaluated on the basis of bugs logged against the product)
• + Entrusted for end to end configuration of build infrastructure for critical deployments before product releases
• Programming Language: ADF (Application Development Framework)

Jun 2011 – Dec 2013 · 2 yrs 6 mos

• Worked for Campus Solutions Suite, a product fulfilling higher education's requirements for a student system, enabling the transformation to a global campus.
• + Co-owned end-to-end development of research management system, a module used by 100+ universities
• + Optimised search queries for running batch processes resulting in 60% reduction in runtime
• + Instrumental in designing service requests dashboards that provide quick synopsis of information
• + Explored latest feature releases and trained fellow peers in redesigning UI
• + Prepared thorough and in depth implementation manual for new enhancements
• Programming Language: PeopleCode

Sep 2010 – May 2011 · 8 mos · Hyderabad Area, India

• + Supported one of the major clients - Houghton Mifflin Harcourt, a global leader in Pre K-12 educational content and services by managing huge data in its repository through Content Management Tool called Documentum
• + Led a team of 24 as Batch Representative for 4 months – Medium of communication between Class and Learning & Development department