Feb 2020 – Mar 2024 · 4 yrs 1 mo · Bengaluru, Karnataka, India · On-site

• Appointed to size INR 5000 crore secondary ecommerce market with a plan to capture 15% market share in 2 years.
• Lead a team of 9 target-oriented product managers and software developers to launch a B2B marketplace for secondary goods.
• Designed go to market (GTM) and scaled adoption from 0 to 10% of Amazon (1200) Sellers, offering over 8,000+ SKUs to 100+ customers in <24months.
• Grew revenues by 5x YoY to INR 40 Crore per month, INR 300cr ARR, serving 8000+ avg daily orders with AOV of 1,200 INR.
• Build consensus among leadership to commercialize the product offering by charging fees (Referral: 5% on revenue and Shipping: INR 10, per unit)
• As P&L owner generated INR 15cr in topline via fees and INR-17 crore in bottom-line impact via means of seller reimbursement savings in FY’22.
• Utilized A/B testing to compare customer responses to new releases, finding a 60% improvement in customer NPS. Incorporated the findings into the product roadmap to address and fix the identified issues based on customer feedback, enhancing the overall customer experience.
• Implemented Scrum, Jira, and Agile methodologies, enhancing efficiency, collaboration, leading reduction of time-to-market by 30%.
• Awarded at “IN Consumer All hands” by Country head (VP) for standout performance in FY’22.

Jul 2018 – Feb 2020 · 1 yr 7 mos · Kolkata

• Responsible for supply chain designing & secondary distribution management for ITC FMCG portfolio
• Ensured product availability (OTIF) across 2000+ distributors through a pan India network of 57 warehouses.
• Optimized cost through levers like network optimization, warehousing efficiencies, vehicle mix improvements, delivery route/frequency rationalization & manpower productivity.
• Developed program plan to ensure supply chain readiness for new category launches like chocolates, frozen foods & rice.
• Realigned distributor re-stocking frequency post evaluation off trans cost, space, out of stock, working capital and handling charges to drive cost benefits of INR 3MM in Q1’19 in partnership with BCG.
• Identified opportunity to reduce INR 2MM in shipping cost by de-coupling cigarettes(cg) and non-cg categories distribution.
• Planned dedicated electric vehicles on high traffic routes to improve serviceability, achieving INR 3MM in annual savings.
• Build an excel dashboard to provide visibility to leadership on KPIs such as distance to market & freight cost per unit.

Sep 2013 – May 2016 · 2 yrs 8 mos · Mumbai Metropolitan Region

• Project: CRM Solutions for Suncorp Bank, Australia
• Full Stack development and implementation of Oracle Banking Platform for banks retails deposit & loans module.
• Enabled users to save and refresh the live applications, reducing manual effort & accounting opening TAT by 10%.
• Build a security feature which prompts users to logout from the application on the expiry of their current session.
• Skilled in Python, Java, SOA, Oracle-ADF, Hibernate, SQL & BWB technologies.
• Project: Continuous Integration for National Australia Bank, Australia
• Conceptualized POC for multiple customized layers enablement on core product for partner firms.
• Enhanced the turnaround time by implementing Run Time Build using Open-Source quality platform.
• Awarded Oracle “We Applaud” Award for outstanding delivery of customer party on-boarding module.
• Attained 36% decline in monthly lending product on-board failures by re-engineering & optimization.