Sarah Wong

Business Development Executive

Singapore, Singapore, Singapore9 yrs 3 mos experience

Key Highlights

Diverse experience in hospitality and tech industries.
Proven track record in business development and sales.
Strong background in implementing hotel management systems.

Stackforce AI infers this person is a versatile professional with expertise in Hospitality, Cybersecurity, and Business Development.

Contact

Skills

Core Skills

Real EstateBusiness DevelopmentSales DevelopmentImplementation Consulting

Other Skills

CybersecurityOutbound prospectingAccount researchStakeholder engagementDemand generationLead qualificationOutreach toolsSystem implementationUser trainingTechnical supportCold CallingSalesSales ProspectingFood & BeverageHospitality Management

About

Graduating with a Bachelor of Science in Hospitality Management, I started my career in a pre-opening hotel. During my 3 years in the hotel, I had the opportunity to gain experience both as a Hotel Receptionist and as a Corporate Assistant Sales Manager. This has allowed me to gain insights on hotel processes. 3 years in the hotel industry, I decided to step out of my comfort zone and pursue a career in the tech industry. I was a PMS OPERA consultant for hotels and move on to business development in the Food & Beverage industry within the organisation subsequently. Thereafter, I joined Fortinet Business Development team to help organisations reduce complexity to close security gaps, improve operational efficiency, optimize user experience, and accelerate outcomes. Fast forward today, I took a huge leap of faith and joined the Real Estate industry as a Realtor! Feel free to connect with me! Email: sarahwongsq@gmail.com

Experience

9 yrs 3 mos

Total Experience

1 yr 11 mos

Average Tenure

1 yr 4 mos

Current Experience

Propnex realty pte ltd

Real Estate Agent

Jan 2025 – Present · 1 yr 4 mos · Singapore

Real Estate

Fortinet

Business Development Representative

May 2023 – Dec 2024 · 1 yr 7 mos · Singapore · Hybrid

Business DevelopmentCybersecurity

Confluent

Sales Development Representative (Enterprise)

Oct 2022 – Feb 2023 · 4 mos · Singapore · Remote

As a Business Development Representative with Confluent, I support and work closely with Enterprise Account Executives covering Singapore and Asia strategic accounts. My role comprises of outbound prospecting into identified accounts and qualify inbound MQLs using BANT analysis to secure meeting and create sales opportunities.
I also do research on accounts, identify key persona, generate interest and develop relationships with important stakeholders. Providing potential prospects with information about Confluent and the product value, I create awareness to align with their needs.
Outreach tools: SFDC, Sales Navigator, Outreach, Zoominfo and LeadIQ

Sales Development

Oracle

2 roles

Business Development Representative

Promoted

Aug 2021 – Oct 2022 · 1 yr 2 mos

Generate demand for Oracle Micros Simphony Point-of-Sale through outbound call down
campaigns
Responsible for building pipeline by qualifying leads using BANT analysis for ASEAN & South
Asia regions
Work closely with the Regional Sales Managers to identify target accounts and engaging key
decision makers with compelling outreach via calls, emails and LinkedIn InMails
Collaborate with Marketing team to execute Point-of-Sale solutions campaign to penetrate the
Food and Beverage industry
Well-versed in utilising Sales Navigator, Lusha and Hunter as tools for outreach
Achieve APAC BDC Rep of The Quarter’ in FY22Q2, ‘Top BDC of FY22’ globally and ‘APAC BDC Rep of The Quarter’ in FY23Q1

Business Development

Implementation Consultant

Aug 2019 – Jul 2021 · 1 yr 11 mos

Implementation of OPERA 5 on premise and Cloud (Property Management System) to international chains and independent hotels
Configure and train users on the product according to the individual hotel’s standard
Support hotels and users both onsite and remotely when the system ‘Go Live’
PC troubleshooting when issues arises
Work with customers to ensure service expectations are met

Implementation Consulting

Far east organization

3 roles

Recreation Executive

Feb 2019 – Apr 2019 · 2 mos · On-site

I was part of the pre-opening team, I plan, implement and execute programs and activities for hotel guests. I also gather feedbacks to improve the processes and standards. As a new hotel property, I had to source and liaise with vendors for quotations

Assistant Sales Manager

Dec 2017 – Jan 2019 · 1 yr 1 mo · On-site

Manage portfolios of corporate clients according to industries assigned
Build and maintain good long-term relations with clients to solicit business through telephone sales, sales visit and corporate entertainment
Work with different departments to ensure corporate guests are well-taken care of
Review and present account portfolios on a quarterly basis
Negotiate corporate rates with clients for long term partnership

Guest Service Executive

Feb 2016 – Dec 2017 · 1 yr 10 mos · On-site

Consistently build and maintain good guest relations by delivering personalised service to guests
Increase sales by upgrading service and offering additional service packages or options to guests
Proactive in anticipating the needs of guests when handling Club Lounge operation (Reception and Food & Beverage) to increase customer satisfaction
Professional and empathetic in addressing issues and resolving complaints by guests, and escalating when necessary
Part of the pre-opening team who works closely with duty managers to ensure smooth operation
Accurate and meticulous in handling cashiering duties and adhere to the standard operation, deliver and procurement procedures