Feb 2024 – Present · 2 yrs 3 mos

Jan 2021 – Jun 2022 · 1 yr 5 mos

• Program Manager for company’s top accounts, responsible for 30% yearly revenue
• Consulted and helped clients (across EMEA, APAC regions) train their machine learning models to develop high accuracy computer vision technologies
• Led and trained a team of 3 Project Managers, 3 Community Managers, and 500+ labellers to deliver 20+ projects within SLAs and 60%+ Margins
• Worked with product and engineering teams to prioritise product features to ensure customer success
• Experimented and implemented multiple customer success enablement processes, which have now been adopted as Standard Practices within the company.

Feb 2019 – Dec 2020 · 1 yr 10 mos

• Plan and Monitor the progress of many projects along with few Strategic ones. Identify and remove bottlenecks in operations
• Worked with international OEMs and AV companies to understand their labeling requirements and ensuring that internal process is well defined to ensure the highest quality is delivered while working at scale
• Designed processes and live dashboards; led a team of 250 Engineers at an MNC
• Developed Production Forecast models and strategized team structure for the project

Aug 2018 – Jan 2019 · 5 mos · Bengaluru Area, India

• Responsible for analysing the Demand and Supply of Furniture Category
• Responsible for Planning and Providing Monthly Targets and Sale Predictions
• Responsible for Strategising and creating Automation of different Processes
• Responsible for Creation of the Dashboards of various metrics for day to day efficiency

Dec 2017 – Jul 2018 · 7 mos

• Preparing the Risk and Opportunity Report (Investor’s Reporting)
• Responsible for analysing all Departmental Metrics to improve performance
• Responsible for analysing the Supply and Demand of PAN India Offline Stores
• Responsible for Planning and Providing Monthly Targets for both Online and Offline Channel
• Automations of Finance, operations and Reconciliation reports
• Use data to create models that depict trends in the Sales and Performance of the company

Jun 2017 – Dec 2017 · 6 mos

• Managing Inventory, Logistics, Inbound and Outbound operations Analytics
• Providing Solutions to Development team and testing the new processes and changes
• Providing Solution for Biggest e-commerce problem of RTO(Returns)
• Deploying Science for Offline Store Replenishment Model and Predicting Sales
• Optimising Processes to reduce operational Costs.

Jul 2016 – May 2017 · 10 mos · Jaipur Area, India

• Responsible for process optimisation and reducing turnaround time of the Onboarding process involving Attachments of new cars and drivers onto the Uber platform. Successfully ideated and executed new acquisition channels for driver/partners
• Developing marketing strategies, by analysing the competitors, to increase brand visibility to acquire new customers
• Responsible to maintain the quality check of driver/partners. Successfully automated different processes to keep up the quality of driver/partners
• Lead the project UberCLUB – Loyalty program for driver/partners for Uber Rajasthan.

Aug 2015 – Apr 2016 · 8 mos · Jaipur, Rajasthan, India

• • Headed the Organisation Committee of Vivacity 2016, Second largest Inter-College Cultural Festival in Rajasthan, by successfully managing a budget of Rs.25 Lakhs and a participation of more than 50 colleges over more than 30 events.