Apr 2026 – Present · 1 mo

• Scope: Learning strategy, academic ownership, and content for upGrad's degree, executive, AI, and university-partnered portfolio.
• Leading the build-out of upGrad's IIT Kharagpur partnership, including the first two faculty-led AI certificate programmes (Generative AI and Agentic AI; Applied AI and Machine Learning) and an expansion pipeline across AI Product Management, AI Project Management, and AI-native software engineering.
• Architecting upGrad's C-suite AI leadership portfolio, including the dual-school CTO programme with IIITB and IIM Udaipur, the global AI-CTO programme with the University of Waterloo, and the CRO programme with IIM Kozhikode.
• Driving the next phase of AI-native programme design and learning operations, including AI-augmented content production, assessment, and learner support tools.

Apr 2024 – Apr 2026 · 2 yrs

• Scope: Head of Learning Products & Production (75+ team)
• Led the Microsoft-partnered Generative AI portfolio from concept to launch; reached five-figure paid enrolments in 90 days and set a new benchmark for time-to-market.
• Launched new degree programmes (EdD, MEd, MDes, MS in Finance) and specialised GenAI for Leaders programmes with Edgewood College (US), Jindal Global Law School (India), and IIIT-B (India).
• Rebuilt the Bootcamp portfolio (strategy, curriculum, pricing, learner support) to improve clarity, completion rates, and CSAT.
• Drove portfolio rationalisation using an 8-pillar benchmark; reduced overlap and focused investment on high-performing programmes.
• Built rubrics and operationalised an AI auto-grader; led a large-scale LMS migration (1,000+ modules) to cut turnaround time and standardise quality.

Apr 2022 – Apr 2024 · 2 yrs

• Built the GenAI vertical (10+ programmes) end-to-end from free to doctoral establishing upGrad’s early leadership in the category.
• Created the Globalisation Playbook and executed a five-programme simultaneous launch with Golden Gate University (San Francisco) across DBA, MBA, and Master’s.
• Led programme management for a Master’s with the University of Arizona and certificates with the University of Maryland; added specialist programmes with Purdue and Emory, strengthening upGrad’s U.S. portfolio.
• Standardised production with templates, SOPs, and QA delivering ~20% higher production efficiency and stronger creative consistency.
• Guided a 150-person team through a transition; hit all milestones on schedule and kept the team motivated.

Apr 2020 – Apr 2022 · 2 yrs

• Launched one of India’s first online DBAs and built the Doctoral portfolio.
• Developed and launched a portfolio of blended LLM programmes with Jindal Global Law School (OPJ Institute).
• Led the creation of low-cost online degree programmes aligned with UGC regulations, expanding access to education.
• Delivered 500 hours of content in 20 days to meet UGC requirements, enabling the launch of 8+ online degrees.
• Launched highly rated online certificate programmes with premier institutions (IITs, IIMs), consistently achieving strong learner satisfaction and outcomes.

Apr 2019 – Apr 2020 · 1 yr

• Built Sales Academies for HDFC Life, Bajaj Allianz and Tata AIA; created a steady pipeline of trained, job-ready sales talent.
• Led the launch, content and delivery of NMIMS Online MBA (Business Analytics); achieved NPS 60%+ and 4.6/5 content ratings.
• Tripled enrolments in the MICA portfolio by introducing three experience-based tracks — Executive, Manager, Leadership, aligned to learner backgrounds and role goals.
• Drove on-time, high-quality delivery across cohorts; strengthened account health and learner outcomes.

Feb 2018 – Mar 2019 · 1 yr 1 mo

• Delivered 500+ hours of learning content for Infosys, including 100+ specialised sales-enablement modules and four domain foundations across Banking, Retail, Healthcare, etc.
• Launched four specialisations inside MICA Digital Marketing—Branding, Social & Content, Marketing Analytics, and MarCom/PR
• Built the “Agile Content Factory” (templates for scripts, storyboards, QC checklists), enabling parallel production across industries/technologies and reducing cycle time by ~30%.
• Introduced India’s first articulation-based MBA pathway with IMT Ghaziabad → Liverpool Business School (UK), establishing upGrad’s articulation model and premium positioning.
• Created an Evergreen Content Framework to de-risk content decay and cut refresh effort while keeping programmes current.

Mar 2017 – Feb 2018 · 11 mos

• Co-created Strategic Digital Marketing content with Cambridge Judge Business School; rated 4.6/5 by 1,000+ senior executives.
• Authored core modules for MICA’s flagship Digital Marketing program; sustained 4.5+/5 learner satisfaction across cohorts.
• Developed learning content for a Product Management program in partnership with Duke CE.
• Introduced the Live Project model (real-budget campaigns); became a signature differentiator and conversion lever.
• Wrote upGrad’s first Anti-Plagiarism & Copyright Guidelines; trained teams and instituted audits to safeguard IP.
• Best Employee (Q3 FY18); recognised for ~3× output and quality.