Feb 2024 – Sep 2025 · 1 yr 7 mos · Bengaluru, India & Shanghai, China

• Contributed to the AI ERP Product Group within the Business & Industry Co-pilots (BIC) org. Dynamics 365 Finance is one of the fastest growing applications in the Dynamics portfolio, the fastest growing SaaS Enterprise Resource Planning (ERP) portfolio in the world. Focusing on the design and roadmap for Finance capabilities across the D365 product portfolio.
• https://www.microsoft.com/en-us/dynamics-365/products/finance
• Owned end-to-end strategy for Credit Management and AR Invoicing, optimizing enterprise payment workflows, accelerating cash flow, and driving key platform differentiators for Dynamics 365 Finance. Spearheading AI-driven Credit & Collections features, improving user engagement (MAU) by 30% through predictive analytics and reduced delays in payments.
• Regularly connected with our customers, knowing their businesses, hosting TechTalks and scenarios to drive improvements and functionality into the product. Understand the health of D365 Finance and Operations, working closely with engineering to communicate and drive change needed to have a healthy and scalable service. Understand the competitive landscape, gaps and differentiators for D365 Finance to maintain its market position.
• Partnered with a global team of 15+ engineers, sales, and UX designers to improve user journeys, increasing platform stickiness and customer lifetime value.
• One of 96 circle captains globally for the Microsoft PM Circles cohort. PM Circles is a grass-roots program started in Spring 2023 to build on top of the momentum on PMCon which is aimed at building a coherent community at Microsoft.
• Highlights :
• Led entire feature lifecycle from private preview to GA for prepayment invoice capabilities across global markets
• Authored and championed 3 impactful AI value cases, leading to SLT endorsements
• Defined and implemented an experimentation framework to optimize feature adoption and retention

Oct 2021 – Jan 2024 · 2 yrs 3 mos · Bengaluru, Karnataka, India

• Pioneering the Product Operating Model (POM) for Enterprise & Commerce Technology, I work closely with cross-functional teams including engineers, designers, data analysts, and customer success teams to deliver best-in-class products and experiences that meet the needs of our customers.
• Product Manager for Tax-as-a-Service (TaaS), an API product that serves as the single source of truth for taxation across all transactions. Handling tax compliance, revenue and AR requirements globally for all enterprise systems serving Atlassian, owning scale and performance, driving releases and the end-to-end user experience for TaaS.
• To support product operations at scale, designed the roadmap for Atlassian's in-house product to accelerate the NPI process that also includes capabilities like product pricing, packaging, promotions, bulk change initiatives and sales channel management. Reduced developer contact index for product on-boarding.

Oct 2020 – Oct 2021 · 1 yr · Bengaluru, Karnataka, India

• Contributing to Atlassian's e-commerce technology transformation initiative unifying
• billing engines and Quote-to-Cash functions across its product portfolio.
• Focusing on the GTM priorities for IT working with cross-functional teams across engineering, design and finance to provide solutions and estimates for epics and user stories to launch capabilities onto the new cloud platform. Driving execution from conception to launch, bridging the technical and business stakeholders.
• Wrote detailed documentation of end-to-end process flows, data models, stakeholder interactions and impact analysis based on the understanding of requirements. Conducting sessions to walk through the target design of the system and presenting the same to stakeholders.
• Working on optimizations of the existing architecture and collaborating with engineering and business finance teams across Australia and the US to implement scalable solutions.
• Financial systems exposure to Oracle NetSuite ERP and Avalara AvaTax.
• Highlights :
• Gathered deep understanding of the subscriptions and entitlements model.
• Gained experience working in the agile methodology from the founding organization of JIRA.

May 2019 – Oct 2020 · 1 yr 5 mos · Hyderabad, Telangana, India

• Worked for the NetSuite Global Business Unit (NSGBU) at Oracle as the youngest Product Manager in India. Managed a portfolio of 2 products, NetSuite Financials and SuiteTax, with a revenue growth of 26% YoY in FY21. The product served multiple verticals like Retail, Financial Services, Software, Healthcare and Manufacturing.
• Developed a clear and compelling product strategy for the NetSuite Financials Accounting module, aligning with accounting compliance rules. Defined the roadmap, prioritized features, and made strategic decisions for the product.
• Reported to the product director for the homegrown taxation engine named SuiteTax. Developed the roadmap for enabling key geographies, primarily EU and India. Conducted market research, gathered customer feedback, and gained deep insights into customer needs and pain points.
• Strong understanding of financial processes, accounting principles and ERP systems, with a focus on financial modules such as general ledger, accounts payable & receivable, including financial reporting.
• Hands-on experience with the SuiteTax Engine for US Taxation, European Union VAT, India Localization and setups pertaining to GST, TDS, Tax reporting and collaborating with multiple Product Managers to provide customer insights/feedback for future releases.
• Mastered the SuiteSuccess delivery methodology for accelerated NetSuite implementations.
• Apart from deliverables, have actively made practice contributions in terms of knowledge sharing by delivering product demonstrations and solving critical business issues as prioritized by other consultants of the overall practice.
• Highlights :
• Shared responsibilities of setting up the new GDC (Global Delivery Center) in India, being one of the first 5 team members that scaled to a team of 45+ within a year.
• Heavily interacted with key customer contacts (C-suite) across Americas, EMEA & APAC.

Aug 2018 – May 2019 · 9 mos

• Experienced in supporting delivery, design and implementation of E2E finance
• solutions on NetSuite - a Cloud based ERP, for a client in the TMT sector. Functional proficiency includes Procure to Pay (P2P), Order to Cash (O2C) and Accounting along with exposure to other industry-standard business processes.
• Designed Functional Requirement Documents (FRDs), Technical Design Documents (TDD) and created Deployment documents for an error-free change migration to the Production instance.
• Highlights :
• Designed a custom solution that brought down the overall license costs for the client.

Aug 2017 – Jul 2018 · 11 mos

• Have been a part of multiple technology transformation projects for enterprise accounts using Oracle products during this phase.
• Experienced in NetSuite Technical counterparts like SuiteScripts (a JavaScript API),
• Customizations and enhancements using all types of scripts, Saved Searches, SuiteFlow,
• SuiteBuilder, CSV imports and more.
• Highlights :
• Played an important role in securing a multimillion-dollar AMS contract for TCS and received recognition for the same.

Aug 2016 – Jul 2017 · 11 mos

• Highlights : Awarded the highest rating as a part of the Initial Learning Program for outstanding technical and business skills.

Jun 2015 – Jul 2015 · 1 mo · Kharagpur Area, India

• Worked as a Summer Research Intern under Prof. Anupam Basu on project titled Automatic Question Generation from Discourse using Natural Language Processing (NLP) Tools. My stepping stone into the world of AI.
• Worked on generating questions from a given discourse. Finding the relations between different parts of a sentence and relations between different sentences in regards to their subject matter to effectively generate questions on that topic. Building on top of the Stanford Parser that was effectively doing this for a single sentence and I worked on expanding the existing solution to a discourse, like captioning a Professors's entire class.

Jun 2014 – Jul 2014 · 1 mo · Rajarhat, Kolkata

• I was involved with their core software product team during my work term. Among other tasks, understood their software product GINESYS which is an on-premise ERP software that is focused on the retail vertical.
• Detected causes of issues with the software as reported by clients and discussed them with the product team. Observed the complete workflow as how an item moves from its inventory to distribution and from there to retail point of sale (POS).
• Created numerous reports and presented them to the Research & Development (R&D) team for better analysis of their product.