Neeraj Newar

Co-Founder

Delhi, India13 yrs 2 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Co-Founder of DYET NUTRITION with strong management skills.
Proficient in data analysis and decision-making.
Experienced in quality assurance and customer service.

Stackforce AI infers this person is a management professional with expertise in quality assurance and customer service in the SaaS industry.

Contact

Skills

Core Skills

ManagementTeam LeadershipQuality AssuranceBusiness AnalysisProcess AnalysisCustomer Service

Other Skills

Microsoft OfficeTeam ManagementQuality ManagementData AnalysisSalesMicrosoft ExcelPowerPointTrainingTeamwork

About

An experienced individual in Management. Having strong knowledge in Microsoft Office, Risk profiling and analyzing data for making decisions. Also being proficient with Team Leadership.

Experience

13 yrs 2 mos

Total Experience

3 yrs 3 mos

Average Tenure

4 yrs 5 mos

Current Experience

Dyet nutrition

Co-Founder and Designated Partner

Dec 2021 – Present · 4 yrs 5 mos · Delhi, India

Microsoft OfficeTeam ManagementTeam LeadershipManagement

Airbnb

Quality Reviewer, Lux Operations

Apr 2017 – Oct 2021 · 4 yrs 6 mos · Gurgaon, Haryana, India

● Updating listing content including rates and itineraries
● Incorporate Hosts’ website content to the listing
● Build the property listing with information received from the Software Portfolio Coordinator
● Processing the walk through reports pointing out the findings and providing the Portfolio
Coordinator with the draft to communicate to the Host
● Maintaining accurate final itineraries.

Quality ManagementBusiness AnalysisQuality Assurance

Aon

Process Analyst

Apr 2014 – Apr 2017 · 3 yrs · Gurgaon, India

 Handling Query Resolution for the privileged employees.
 Carry out all tasks, for multi clients ensuring all activities are completed within timescales and with a high degree of accuracy, whilst providing excellent customer service, to both external and internal customers, and adhering to all appropriate process and procedures
 Pulling up daily reports for Work Flow
 Auditing Work Flow process of colleagues
 Preparing Work Flow analysis reports
 Auditing calls and chats of colleagues

Data AnalysisCustomer ServiceProcess Analysis

Fis

Customer Service Representative

Feb 2012 – May 2013 · 1 yr 3 mos · Gurgaon, India

 Handling card activation and resolving the issues of E-Funds Prepaid Solutions prepaid card holders
 Handling queries and activation for E-Funds Prepaid Solutions Global Travel Service cards
 Answering web based queries for E-Funds Prepaid Solutions gift cards
 Upselling E-Funds Prepaid Solutions prepaid gift cards and promotional codes
 Meeting AHT, quality and accent parameters of E-Funds Prepaid Solutions clients
 Constantly working to achieve team and process targets

Customer ServiceSales