Ankur Davar

CTO

Gurugram, Haryana, India17 yrs 4 mos experience
Highly Stable

Key Highlights

  • Led IT infrastructure for major retail roll-outs.
  • Expert in IT governance and project management.
  • Strong vendor relationship management skills.
Stackforce AI infers this person is a Retail IT Infrastructure Leader with extensive project management experience.

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Skills

Core Skills

Project ManagementIt Infrastructure DesignIt Infrastructure

Other Skills

Network InfrastructureStrategyDaily ReportsBudget ManagementStrategic PlanningInformation Technology InfrastructureSAP ProductsInterpersonal SkillsInfrastructureCustomer ServiceDispute ResolutionEscalationTroubleshooting

Experience

17 yrs 4 mos
Total Experience
2 yrs 10 mos
Average Tenure
--
Current Experience

Droom

Associate Director of Information Technology | Head IT

Jun 2022Dec 2024 · 2 yrs 6 mos · Gurugram, Haryana, India · On-site

  • Overseeing all technology operations and evaluating them according to established goals.
  • IT Infrastructure deliverable, Project Management & IT Governance.
  • Devising and establishing IT policies and systems to support the implementation of strategies set by upper management
  • Assist in building relationships with vendors and creating cost-efficient contracts
  • Analysing the business requirements of all departments to determine their technology needs & deployment as per the budgets.
  • Purchase efficient, cost-effective technological equipment & timely deliverables.
  • Team management, supervise computer scientists, technicians, and other professionals to provide guidance as per the requirement
  • Control budget and report on expenditure
Network InfrastructureProject ManagementStrategyDaily ReportsBudget ManagementIT Infrastructure Design+2

Reliance retail

Senior Manager | IT Infrastructure | Strategy |Planning |Service Management

Mar 2022May 2022 · 2 mos · Gurugram, Haryana, India

  • Senior Manager | IT Infrastructure | Strategy | Planning | Service Management | Budgeting | Vendor & Assets Management | Project Delivery
Project ManagementDaily ReportsSAP ProductsBudget ManagementInterpersonal SkillsIT Infrastructure

Future retail ltd., mumbai

2 roles

Head of Information Technology | Retail

Promoted

Aug 2017Feb 2022 · 4 yrs 6 mos · Gurugram, Haryana, India

  • Spearheading IT Store operations, including streamlining operations, Point of Sale (POS) terminals, network, back office systems, and printers.
  • Leading the management of hardware and software throughout the organization, including servers, employee desktops / laptops, network and voice infrastructure, internal networks, peripherals, and delivery.
  • IT procurement and vendor contract negotiation and management.
  • Plan and manage the annual IT infrastructure budget.
  • Ensure continuous delivery of IT services through oversight of service level agreements with end users and monitoring of IT system performance.
  • Supervising & directing the entire Easy Day new store roll-out project delivery of IT Infra and TP.NET application.
  • Managing a team of 5 associates for providing core infrastructure services to businesses in a large, complex environment
Project ManagementSAP ProductsBudget ManagementInterpersonal SkillsInfrastructureIT Infrastructure

IT Infra | Project Manager | New Stores -Retail Space

Apr 2016Jul 2017 · 1 yr 3 mos · Gurugram, Haryana, India

  • Developed & presented project plan with inputs from cross-functional team, and managed financial aspects of the projects, including Budgeting, Procurement, Capex and Opex.
  • Spearheaded new stores roll-outs planning, delivery & execution; formulated project dashboards for regular management reviews & updates.
  • Conducted new distribution center infrastructure planning & designing of IT scope of work, which include Network, Assets, MPLS & Installation.
  • Directed store operations escalations and provided overall support for 203 stores PAN India.
  • Analyzing project cost and project timing based on scope & complexity of the project.
  • Regulating infrastructure deployment project work, meeting schedule and budget requirements
  • Supervising small & hyper markets migrations as well as execution along with teams in North & South regions
Project ManagementInterpersonal Skills

Bharti retail limited (easyday)

Assistant Manager - IT Infrastructure & Support

Jan 2014Mar 2016 · 2 yrs 2 mos · Gurugram, Haryana, India

Walmart

Team Leader- ISD | Bharti Wal-Mart

Apr 2010Dec 2013 · 3 yrs 8 mos · Palwal, Haryana, India

  • Participated in the gathering of business requirements, planning and forecasting, IT asset management, and IT audits.
  • Supervised retrieval of data with SQL queries from Tera Data
  • Ensured that IT infrastructure designs were implemented in accordance with user requirements; monitored the installation of servers, storage, switches, fiber, MPLS, VPN, access control, and CCTVs.
  • Conducted strategic IT & business planning for distribution centres as per the US team guidelines.
  • Worked on LAN, WAN, TCP/IP, HTTP, FTP, and Fibber Network.
  • Furnished remote solutions to end-users for escalated cases, managed roll-outs of the GLS (Global Logistics System) application in the DCs, as well as liaised with vendors for equipment repair and maintenance.
Customer Service

Hp

Technical Support Engineer - Asia Pacific Japan E-Solutions

Jun 2008Apr 2010 · 1 yr 10 mos · Bengaluru, Karnataka, India

  • Performed logical troubleshooting and documentation in a timely manner.
  • Built and maintained relationships with APJ region customers through active chats, emails, and callbacks for issue resolution.
  • I worked on HP tools like Citrix, SAW, and Part Surfer.
  • Monitored and maintained the SLA, and average handling time of the customers.
  • Using the global tool, I identified and resolved cases involving service delivery and logistic orders for parts.
Customer Service

Rt outsourcing services ltd

Technical Support Engineer - APJ- eServices

Jan 2007Jun 2008 · 1 yr 5 mos · Delhi, India

  • Emails and chats are used to provide technical support for laptops and desktop computers.
  • Logical troubleshooting for Hewlett Packard devices.
  • SOPs and procedures to be followed
Customer Service

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