Feb 2025 – May 2025 · 3 mos · Gurgaon, Delhi · On-site

• Managed administrative and operational support across 10 dark stores in South Delhi, ensuring smooth day-to-day functioning.
• Conducted regular cold room temperature checks to maintain product quality and compliance with safety standards.
• Performed CCTV and camera checks to monitor store operations and ensure security protocols were followed.
• Coordinated MST (Maintenance/Support Team) alignments to address operational issues efficiently.
• Identified and resolved store-level disruptions within defined TAT (Turnaround Time) to minimize downtime.
• Proactively developed and suggested solutions to improve operational efficiency and reduce recurring issues.
• Maintained documentation and ensured adherence to internal policies and compliance standards.
• Collaborated with cross-functional teams to support workflow optimization in a fast-paced quick-commerce environment.

Jan 2025 – Jul 2025 · 6 mos · India · Remote

• 1. Conducted in-depth market research and user analysis for app-controlled smart lock systems, identifying customer needs and usage patterns.
• 2. Performed competitor analysis to benchmark features, pricing, and positioning within the smart home automation space.
• 3. Collaborated with product and design teams to contribute insights for feature development aligned with user expectations and industry trends.
• 4. Supported the product development lifecycle by translating research findings into actionable recommendations.
• 5. Evaluated product usability and helped improve user experience strategies for smart lock applications.
• 6. Gained hands-on experience in product management, consumer behavior, and tech-driven solutions in the smart home industry.

Jan 2024 – Apr 2025 · 1 yr 3 mos

Dec 2023 – Jan 2024 · 1 mo

Feb 2023 – Jan 2024 · 11 mos

Jan 2024 – May 2024 · 4 mos · India · Hybrid

Sep 2023 – Jan 2024 · 4 mos · Indonesia · Remote

May 2023 – Aug 2023 · 3 mos · India

• Built and managed an oversized t-shirt brand with end-to-end ownership of operations, from concept to customer delivery.
• Handled product design and creative direction, developing trend-aligned oversized streetwear collections.
• Set up and managed the Shopify website, optimizing product listings, user experience, and conversion flow.
• Coordinated with manufacturing vendors in Coimbatore, Tamil Nadu, ensuring quality production and timely fulfillment.
• Led vendor negotiations and supply chain management to maintain cost efficiency and consistency.
• Executed marketing strategies across social media, focusing on brand positioning, audience targeting, and engagement.
• Conducted continuous R&D on fashion trends, customer preferences, and competitor brands to refine product offerings.
• Managed the dropshipping model, overseeing order processing, logistics coordination, and customer satisfaction.

Dec 2022 – Dec 2022 · 0 mo · India

Sep 2022 – Feb 2023 · 5 mos · India