Somya Goud

Operations Associate

Indore, Madhya Pradesh, India1 yr experience

Key Highlights

  • Proven track record in customer care and operations.
  • Strong commitment to enhancing operational efficiency.
  • Currently pursuing an MBA to further professional growth.
Stackforce AI infers this person is a Customer Care and Operations professional with a focus on enhancing efficiency and customer satisfaction.

Contact

Skills

Core Skills

Operations ManagementCustomer Support

Other Skills

Customer Service RepresentativesProblem SolvingChallenge DrivenEmail Distributionfront deskAdmissions CounselingSyllabus DevelopmentTime & AttendanceRecruitment AdvertisingInterviewingJob PostingsScreening ResumesTeam ManagementCustomer SatisfactionCustomer Service

About

Dedicated professional with a diverse background in customer care and operations. Throughout my journey, I have successfully managed customer relationships while optimizing operational processes to enhance efficiency and deliver exceptional results. Experienced in driving customer satisfaction through seamless coordination between departments and a commitment to continuous improvement. Currently pursuing a Masters in Business Administration, I am eager to explore new career opportunities that allow me to leverage my skills and contribute to organizational success.

Experience

1 yr
Total Experience
4 mos
Average Tenure
--
Current Experience

Skillgenic

Human Resources Intern

Jan 2024Mar 2024 · 2 mos · Indore, Madhya Pradesh, India · On-site

Operations ManagementCustomer Service Representatives

Academic heights public school (ahps)

Operations Executive

Aug 2023Jan 2024 · 5 mos · Khandwa, Madhya Pradesh, India · On-site

Meesho

Customer Support Associate

Apr 2023Aug 2023 · 4 mos · Remote

Problem SolvingChallenge DrivenCustomer Support

Teleperformance

Customer Service Representative

Jan 2021May 2021 · 4 mos · Indore, Madhya Pradesh, India · Remote

Education

Vikramaditya Group Of Institutions

Master of Business Administration - MBA

Aug 2024Jul 2026

Poonamchand Gupta Vocational College, Khandwa

Bachelor of Commerce - BCom

Jan 2018Present

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