Sandeep Sridhar — Project Manager
Strategic Operations & Service Delivery leader with 15+ years of experience managing large teams and transforming service operations across BPO, technical support, and client servicing. Expertise in SLA management, stakeholder partnerships, process optimization, and people development. Lean Six Sigma Green Belt with a data-driven approach to continuous improvement and sustainable service excellence for global clients.
Stackforce AI infers this person is a leader in BPO and customer service operations.
Location: Pune, Maharashtra, India
Experience: 16 yrs 5 mos
Skills
- Process Excellence
- Leadership
- Customer Service
- Strategic Leadership
Career Highlights
- 15+ years in strategic operations leadership
- Expert in SLA management and process optimization
- Lean Six Sigma Green Belt certified
Work Experience
NVIDIA
Project Manager (3 mos)
Atidiv
Assistant Manager (2 yrs 6 mos)
Coforge
Senior Team Lead (3 yrs 3 mos)
PaddlePoint BPO
Sales Team Lead (7 mos)
Sutherland Global Service Limited
Customer Service Team Lead (2 yrs 6 mos)
Symantec Private Ltd, Chennai
Product Specialist / Team leader (2 yrs 11 mos)
Wipro BPO
Team Leader (4 yrs 5 mos)
Education
Bachelor of Business Administration - BBA at MATS University
