kiran Ramachandra

Operations Associate

Bengaluru, Karnataka, India11 yrs 1 mo experience

Key Highlights

9 years of expertise in Supply Chain Management.
Proven track record in E-Commerce and Quick Commerce.
Skilled in optimizing warehouse operations and inventory control.

Stackforce AI infers this person is a Supply Chain and Warehouse Operations expert in E-Commerce and Quick Commerce sectors.

Contact

Skills

Core Skills

Operations ManagementSupply Chain ManagementWarehouse OperationsLogistics ManagementTeam LeadershipInventory Management

Other Skills

Strategic PlanningStaff ManagementBudget ManagementProcess OptimizationQuality CompliancePerformance MonitoringResource ManagementDark Store OperationsEnd to End OperationsLeadershipQuality Metrics ManagementStakeholder CommunicationKPI TrackingData-Based Decision MakingInnovation Initiatives

About

Accomplished professional with 9 years of expertise in Warehouse Operations, Supply Chain Management, Inventory Control, and Planning. Skilled in First Mile, Middle Mile, Inventory Management, Dark Store Operations, and Fulfillment Center (FC) Operations, with a proven track record in reputable Internet, E-Commerce, and Quick Commerce organizations.

Experience

11 yrs 1 mo

Total Experience

2 yrs 7 mos

Average Tenure

1 yr 3 mos

Current Experience

Zippee

Operations Manager

Feb 2025 – Present · 1 yr 3 mos · Bengaluru, Karnataka, India · On-site

Managing daily operations, Strategic planning, Staff and team management, Budget and financial management, Process optimization, Quality and compliance, Performance monitoring, Resource and inventory management, Stakeholder coordination, Problem-solving.

Operations ManagementStrategic PlanningStaff ManagementBudget ManagementProcess OptimizationQuality Compliance+4

Zepto

Dark Hub Manager

Jun 2023 – Feb 2025 · 1 yr 8 mos

Leading all aspects of dark store operations and end to end operations of the micromarket.

Dark Store OperationsEnd to End OperationsLeadershipWarehouse OperationsSupply Chain Management

Amazon

4 roles

Operations Team Lead

Jul 2020 – Jun 2023 · 2 yrs 11 mos

Leading the CTQ quality metrics for the entire FC and also handled the day-to-day FC operations. Working closely with stakeholders, including Operations to develop and implement business strategies and plans. Identifying key performance indicators (KPIs) and metrics to track program performance and drive data-based decision-making. Communicating program updates and progress to senior leadership and stakeholders, highlighting successes, challenges, and opportunities for improvement. Participating in the development and implementation of new initiatives to drive innovation and improve efficiency across the Prime Now network. Actively involved in quality improvement of the site and have delivered all the tasks successfully. Exceeded Amazon’s high-performance bar for the current role and level in Q1 2023 employee review.

Quality Metrics ManagementStakeholder CommunicationKPI TrackingData-Based Decision MakingInnovation InitiativesOperations Management+1

Supply Chain Supervisor

Promoted

Feb 2018 – Jul 2020 · 2 yrs 5 mos

Negotiated contracts and rates with transportation vendors, placing the vehicles as per the CPT requirement on daily basis and related third-party logical service providers. Coordinating and optimize operational resources while executing cost reductions and inventory controls. Conducted weekly capacity and performance analyses WBR reports to ensure that forecasts and schedules are aligned and conduct inventory planning for spokes utilization.

Contract NegotiationOperational Resource CoordinationCost ReductionInventory ControlPerformance AnalysisSupply Chain Management+1

Delivery Supervisor

Promoted

Aug 2017 – Feb 2018 · 6 mos

Managed 40+ individuals in day-to-day operations with respect to Briefing, Assistance, Pay role and Weekly Rosters. Managed the entire last mile delivery FC/Store operations smoothly on daily basis with 100% adherence to the CPT. Reviewed the performance of each team member through a cutting-edge technology developed in-house.

Team ManagementLast Mile Delivery OperationsPerformance ReviewOperations ManagementTeam Leadership

Process Executive

Apr 2015 – Aug 2017 · 2 yrs 4 mos

Handled the MFN, C-Return and SCMS process of the entire station packages on daily basis and achieved the target with in the stipulated time line. Accountable for inbound/outbound, FIFO management, pin code routing and dispatching the packages to the entire network from base station.

Inbound/Outbound ManagementFIFO ManagementDispatchingWarehouse OperationsInventory Management