Sadaf Khan

Customer Success Manager

Bhopal, Madhya Pradesh, India4 yrs 9 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Strong background in customer service and hospitality.
Proven skills in public relations and media communication.
Creative problem solver with a bubbly personality.

Stackforce AI infers this person is a customer service and hospitality professional with strong public relations expertise.

Contact

Skills

Core Skills

Public RelationsMedia CommunicationCustomer ServiceHospitalityFood And Beverage Management

Other Skills

Social Media ToolsCreative WritingCommunicationReservation ManagementOrder ManagementTeam LeadershipMultitaskingEvent PlanningCustomer Relationship Management (CRM)Receptionist DutiesRelationship BuildingTime ManagementStewardshipStrategic Public Relations PlanningHostess

About

Hi! 😃 I am sadaf khan, A bubbly personality an ability to make other smile. Always ready or willing to go. °Idealistic,°Charismatic,°Creative,°Hardworking,°Reliable and eager to help others. I believe in, learn, grow & become more independent.

Experience

4 yrs 9 mos

Total Experience

2 yrs 4 mos

Average Tenure

3 yrs 5 mos

Current Experience

Air india limited

Cabin Crew

Dec 2022 – Present · 3 yrs 5 mos

Zomato

Customer Support Executive

Jul 2021 – Nov 2022 · 1 yr 4 mos · Bhopal, Madhya Pradesh, India

Success talk

Public Relations Specialist

May 2021 – May 2022 · 1 yr · Singapore

PR specialist is a media and public relations, where I create & maintain a favorable public image for the institute I represent.
Responsibilities & Skills:
1 Gather, research and prepare communication material.
2 Answer written and oral inquiries
3 initiate & maintain contact with media
4 knowledgeable about how to use social media tools for communicating with the public.
5 creative all the time. Whether by writing coming up with a new approach to an old idea or find a way to attract new person.

Public RelationsMedia CommunicationSocial Media ToolsCreative Writing

Welcomheritage noor-us-sabah palace

2 roles

Hostess

Apr 2021 – Jul 2021 · 3 mos · Bhopal, Madhya Pradesh, India

Here I oversee 3 restaurants in the hotel, each restaurant is known with a different specialty.
1. MARBLE ARCH : Multi-cuisine restaurant.
From here my work starts, The breakfast hostess where I warmly greet and often guest share comments about their stay at the hotel.
2. MING DYNASTY : Oriental cuisine.
3. Za- aiqa : Awadhi & mughlai.
Give guests a warm welcome from the moment they step into the restaurant to the moment they leave.
In addition, I respond to inquiries on call, take reservations, provide general information.

Customer ServiceHospitalityCommunicationReservation Management

Hostess

Jul 2019 – Sep 2019 · 2 mos · Bhopal, Madhya Pradesh, India

Worked as a hostess in Cafe (Cafe latte), where I contributed to customer satisfaction efforts in cafe settings. The work involves support to the cafe in terms of hostess, includes food preparation activities, Along with ensuring the tables are properly set.
Responsibilities and skills I learned*,
Greet customers as they arrive, and provide them assistance in finding seats.
Ensure that customers are provided with menus and assist them in choosing items according to their tastes.
Moreover, prepare snacks, tea, and coffee in an open kitchen area.
Great communication & presentation skills along with a solid ability to handle food & beverage items upselling activities..
Handle stocking activities, by following set instructions, and ensure that food rotation activities are properly carried out.
Served guest accurate orders with hygiene.
Accepting orders & payments, clear bills.

Customer ServiceFood and Beverage ManagementCommunicationOrder Management