Pratibha Bhatia

CEO

Gurgaon, Haryana, India13 yrs 5 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Proven leadership in enhancing customer experiences.
  • Expertise in process improvement and compliance.
  • Strong background in training and development.
Stackforce AI infers this person is a seasoned leader in customer operations and training within the transportation industry.

Contact

LinkedIn

Skills

Other Skills

Microsoft OfficeManagementMicrosoft ExcelCustomer ServicePublic Relations

Experience

13 yrs 5 mos
Total Experience
2 yrs 8 mos
Average Tenure
4 yrs 4 mos
Current Experience

Venturex india

Business Head

Jan 2022 – Present · 4 yrs 4 mos · Gurugram, Haryana, India

Uber

Community Operations Consultant

Jun 2019 – Mar 2021 · 1 yr 9 mos · Gurugram, Haryana, India

  • As a critical member of India Community Operations team, I am responsible for delivering on multiple projects and programs to improve rider and driver experience, deliver high quality support working closely with Centre of Excellence and ideate and deliver new initiatives.
  • As a part of the Quality & Compliance team within Brand Safety initiatives, I take care of process improvement with a special focus on women’s safety and compliance where I lead the initiative on documentation quality and it’s improvement.

Aptech aviation & hospitality academy - india

Crew Trainer

Dec 2017 – Dec 2018 · 1 yr · New Delhi, Delhi, India

  • Imparted communication training along with candidate counselling.
  • Imparted product training (Inflight Services & Ground Operations).

Interglobe enterprises

Assistant Manager

Dec 2016 – Feb 2017 · 2 mos · Gurgaon, Haryana, India

Indigo (interglobe aviation ltd)

2 roles

Assistant Manager

Jul 2014 – Aug 2016 · 2 yrs 1 mo · Gurgaon, Haryana, India

Customer Relationship Management Specialist

Oct 2010 – Jun 2014 · 3 yrs 8 mos · Gurgaon, Haryana, India

Joi de vivre

Public Relations Officer

Aug 2009 – Mar 2010 · 7 mos · New Delhi, Delhi, India

Education

Motilal Nehru College - University of Delhi

Bachelor of Arts - BA — English Honors

Jan 2008 – Jan 2011

Stackforce found 100+ more professionals with Microsoft Office & Management

Explore similar profiles based on matching skills and experience

Nivetha Ashokkumar

Nivetha Ashokkumar

Actuarial Analyst

at Wipro Limited

Coimbatore, India3 yrs 11 mos exp
Actuarial Science
GA

Gopi Aggarwal

Assistant Manager HR

at JK Tyre & Industries Ltd.

West Delhi, India6 yrs 10 mos exp
Human Resources (HR)
Santhiya Mishra

Santhiya Mishra

Sales Executive

at HK Enterprises

Noida, India5 yrs 6 mos exp
SalesSolution Selling
Francesco Mosterts

Francesco Mosterts

Co-Founder

at Chainbound

New York City, United States6 yrs 5 mos exp
MANJULA KUMAR

MANJULA KUMAR

Unit HR

at Health City Cayman Islands

George Town, Cayman Islands9 yrs 10 mos exp
Abdul Naheem A

Abdul Naheem A

Digital Marketing Executive

at Nagarjun International Trading Company - India

Bengaluru, India8 yrs 7 mos exp
Digital Marketing
Kritika Raghuwanshi

Kritika Raghuwanshi

Human Resources Manager

at Keshav Industries Pvt Ltd

Pune, India2 yrs 9 mos exp
Human Resources
Rafael Broshi

Rafael Broshi

Co-Founder & CEO

at Notch

Israel18 yrs 10 mos exp
Customer ServiceProject Management
Pratibha Bhatia - CEO | Stackforce