Ashok Kashyap

Operations Associate

Delhi, India6 yrs 1 mo experience

Key Highlights

Led business intelligence initiatives at Deloitte.
Created impactful dashboards using Tableau and Power BI.
Developed strong communication and analytical skills at Amazon.

Stackforce AI infers this person is a Business Intelligence professional with expertise in SaaS analytics and customer service.

Contact

Skills

Core Skills

Business IntelligenceData VisualizationApplication SupportTechnical TroubleshootingCustomer ServiceStakeholder Management

Other Skills

Microsoft Power BITableau OnlineTechnical SupportExcel VBA macrosCommunicationGoogle SheetsSOQLGoogle AnalyticsLooker (Software)Salesforce CRM AnalyticsInternational ClientsIT IntegrationWritten CommunicationProblem-SolvingDatabases

About

I began my career at Amazon as a Customer Service Associate, where I developed strong communication, stakeholder management, and analytical skills while working in a high-performance environment. I then joined BirchStreet Systems as an Application Support Specialist, gaining hands-on experience in technical troubleshooting and enterprise platform support. Later, at KCloud Technologies, I worked as a Tableau Developer, creating dashboards and BI solutions using Tableau, Power BI, CRM Analytics, and Looker Studio to enable data-driven decision-making. Currently, I am a Deputy Manager at Deloitte, leading business intelligence initiatives, guiding teams, and delivering impactful data insights to support strategic business goals.

Experience

6 yrs 1 mo

Total Experience

1 yr 9 mos

Average Tenure

10 mos

Current Experience

Deloitte

Deputy Manager

Jul 2025 – Present · 10 mos · Gurugram, Haryana, India · On-site

Kcloud technologies

2 roles

Senior Tableau Developer

Feb 2025 – Jul 2025 · 5 mos · Noida, Uttar Pradesh, India

Microsoft Power BITableau OnlineBusiness IntelligenceData Visualization

Tableau Developer

Feb 2024 – Feb 2025 · 1 yr · Noida, Uttar Pradesh, India

Technical SupportExcel VBA macrosApplication SupportTechnical Troubleshooting

Birchstreet systems

Application Support Specialist

Sep 2022 – Jan 2024 · 1 yr 4 mos

Technical SupportCommunicationCustomer ServiceStakeholder Management

Amazon

Customer Service Associate

Sep 2019 – Mar 2022 · 2 yrs 6 mos · Delhi, India · On-site

As a Customer Service Associate, I thrive on delivering exceptional service and building lasting relationships with customers. With a deep commitment to problem-solving, effective communication, and a customer-centric approach, I have honed my skills to provide top-notch support. My goal is to create seamless and positive interactions, ensuring customer satisfaction at every turn. I am excited to contribute my expertise to organizations that prioritize customer excellence and growth. Let's connect and explore how we can enhance customer engagement together.