Parminder Walia

Operations Associate

West Delhi, Delhi, India19 yrs 4 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Expert in Process Excellence and Global Program Management.
  • Strong leadership in training and development initiatives.
  • Proven track record in vendor and customer relationship management.
Stackforce AI infers this person is a Process Excellence Manager in the Fintech industry.

Contact

LinkedIn

Skills

Other Skills

Team ManagementBusiness AnalysisVendor ManagementCustomer Relationship Management (CRM)Performance ManagementLeadershipService DeliveryTrainingStrategic ThinkingStrategyDiversity & InclusionEmployee RelationsTalent ManagementWorkshop Facilitation

About

PGDBA(Dual Specialisation) - Marketing/Finance

Experience

19 yrs 4 mos
Total Experience
9 yrs 8 mos
Average Tenure
16 yrs 2 mos
Current Experience

American express

7 roles

Manager - Process Excellence

May 2023 – Present · 3 yrs

Global Outsourced Program Management

Mar 2021 – Apr 2023 · 2 yrs 1 mo

  • Global Outsourced Program Administrator Engagement & Process Excellence Analyst | Client Onboarding

Senior Training Manager

Promoted

Feb 2019 – Feb 2021 · 2 yrs

  • Learning & Development

Senior Team Leader

Feb 2017 – Jan 2019 · 1 yr 11 mos

  • Merchant Servicing Network

Assistant Manager

Promoted

Nov 2014 – Jan 2017 · 2 yrs 2 mos

  • Dedicated Account Representative for a corporate client managing relationship across JAPA , leading internal/external projects, driving business growth by identifying oppurtunities.

Corporate Analyst

Jul 2013 – Oct 2014 · 1 yr 3 mos

  • Worked as Master Analyst - Corporate Program Administrator Servicing.

Operations Analyst

Oct 2009 – Jul 2013 · 3 yrs 9 mos

  • Consumer Cards Services

Ibm

Analyst

Jul 2006 – Sep 2009 · 3 yrs 2 mos · Gurgaon, Haryana, India

Education

S.S.Mota Singh Senior Secondary Model School

Graduate — B.COM (Hons)

Jan 2003 – Jan 2006

Stackforce found 100+ more professionals with Team Management & Business Analysis

Explore similar profiles based on matching skills and experience

GB

Gautam Bhullar

Assistant Manager

at Cvent

Gurgaon, India18 yrs 10 mos exp
Hiren Karakasia

Hiren Karakasia

Sr. Customer Success Manager

at IDfy

Mumbai, India17 yrs 11 mos exp
Aditi Shanker

Aditi Shanker

Business Analyst

at Infosys

Bengaluru, India22 yrs exp
Operations ManagementSAP
Namita Malhotra

Namita Malhotra

Administrative Assistant

at Ernst & Young

Gurgaon, India21 yrs 8 mos exp
ManagementLeadership
Rupesh Wadhwa

Rupesh Wadhwa

Program Manager

at Apple

Mumbai, India20 yrs exp
Project ManagementProgram ManagementPeople Management
SR

Satwik Reddy

Accumulated Expertise

at Career-Wide Experience

Hyderabad, India0 mo exp
Lead GenerationProject Management
Bhanukumar H T

Bhanukumar H T

IT Analyst

at Walmart

Bengaluru, India16 yrs exp
Hardware Asset Management in ServiceNowProject Management
Francis KR

Francis KR

Shared Services Manager

at Confidencial

India6 yrs 4 mos exp