Kieron Ong — Software Engineer

As a Computer Science senior at the University of California, Berkeley, I have honed my skills in full-stack development through rigorous academic challenges and hands-on internship experiences. My journey so far has been a blend of technical growth, team leadership, and a relentless pursuit of innovation, particularly in the realms of React development, automated testing, and cloud services with a focus on Amazon Web Services. Core Skills & Technologies: Languages & Frameworks — Extensive experience with Javascript, Typescript and Python, complemented by practical knowledge of Go, C and Java. Frontend Development — Proficient in React and Redux with track record of rapid development of responsive user interfaces, with strong command of HTML/CSS and design frameworks. Testing & Observability — Developed robust testing frameworks using Jest and Appium, and implemented observability solutions with Amplitude and Looker. Cloud Computing & DevOps — Expertise in AWS for building scalable serverless architectures, alongside proficiency in MongoDB and BigQuery for robust data management and performance optimization. Academic Pursuits & Projects: Through my coursework, I have gained a solid foundation in database design, AI, and efficient algorithms, which has translated directly into my project work and internships. My project, Explr.ai, a prize winner at CalHacks 10.0, demonstrates my ability to leverage AI for practical solutions, while my full-stack development roles via UC Berkeley Codebase showcase my commitment to real-world applications. As I approach the completion of my degree, I am eager to continue growing in early career SWE roles that allow me to contribute to transformative projects while also expanding my expertise in emerging technologies. Connect with me to explore collaborative opportunities, mentorship, or if you’re keen to discuss the latest in tech innovations and software solutions!

Stackforce AI infers this person is a Fullstack Developer in the SaaS industry with a focus on AI and cloud technologies.

Location: Brooklyn, New York, United States

Experience: 2 yrs 1 mo

Skills

Frontend Development
Cloud Computing & Devops
Testing & Observability
Project Management

Career Highlights

Expert in full-stack development with a focus on React.
Proven track record in building scalable cloud solutions.
Award-winning project leveraging AI for practical applications.

Work Experience

Headway

Software Engineer (1 yr 9 mos)

Etsy

Software Engineer Intern (4 mos)

Confluent

Software Engineer Intern (3 mos)

Codebase

Project Manager: Wevr (6 mos)

Full-stack Developer: Bill.com (4 mos)

Full-stack Developer: The Berkeley Project (4 mos)

Education

Bachelor of Arts - BA at University of California, Berkeley

Kieron Ong

Software Engineer

Brooklyn, New York, United States2 yrs 1 mo experience

Most Likely To Switch

Key Highlights

Expert in full-stack development with a focus on React.
Proven track record in building scalable cloud solutions.
Award-winning project leveraging AI for practical applications.

Stackforce AI infers this person is a Fullstack Developer in the SaaS industry with a focus on AI and cloud technologies.

Contact

Skills

Core Skills

Frontend DevelopmentCloud Computing & DevopsTesting & ObservabilityProject Management

Other Skills

API DevelopmentAmazon Web Services (AWS)Node.jsLookerReact.jsReduxPython (Programming Language)Unreal EngineJavaScriptHTML5Large Language Model Operations (LLMOps)Agentic WorkflowsZendesk Customer Service SoftwareAgentic AutomationDatadog

About

Experience

2 yrs 1 mo

Total Experience

1 yr

Average Tenure

1 yr 9 mos

Current Experience

Headway

Software Engineer

Aug 2024 – Present · 1 yr 9 mos · United States · Remote

● Built and owned the frontend for an agentic AI support platform, enabling autonomous resolution of customer requests across multiple support workflows and significantly improving resolution speed and support deflection.
● Designed a scalable agent execution and safety layer, introducing policy-driven permissions, human-in-the-loop escalation, and end-to-end observability to safely run large-scale AI interactions in production.
● Engineered a real-time phone support system integrated with Zendesk, including intelligent routing and AI-generated case summaries to streamline triage, improve agent efficiency, and increase customer satisfaction.
● Developed a full-funnel lifecycle marketing system (email, SMS, onboarding) using a custom backend service, driving gains in conversion and incremental revenue growth.

API DevelopmentAmazon Web Services (AWS)Frontend DevelopmentCloud Computing & DevOps

Etsy

Software Engineer Intern

Aug 2023 – Dec 2023 · 4 mos · Berkeley, California, United States

● Built a new automated testing framework with Appium for the Etsy Seller app on both iOS and Android platforms.
● Implemented a new data visualization framework with Looker to improve efficiency and observability of test data, utilizing BigQuery to provide real-time and reactive updates on test coverage and failure rates.
● Collaborated with product and engineering stakeholders scope and develop bespoke features for visualization framework, increasing efficiency and testability of future feature development.

Node.jsLookerTesting & ObservabilityFrontend Development

Confluent

Software Engineer Intern

May 2023 – Aug 2023 · 3 mos · Remote

● Engineered frontend components utilizing React Redux, implementing customer-facing features for the management of Apache Kafka topics and connectors within Confluent Cloud.
● Orchestrated integration of frontend features with Apache Kafka backend, utilizing bespoke RESTful API endpoints for implementation of a new schema management feature.
● Collaborated in the planning and execution of a growth funnel for a new 'Custom Connectors' feature, implementing marketing features on the frontend that resulted in heightened user engagement and adoption.

React.jsReduxFrontend DevelopmentCloud Computing & DevOps

Codebase

3 roles

Project Manager: Wevr

Promoted

Jun 2022 – Dec 2022 · 6 mos · Berkeley, California, United States

● Contracted by a VR production studio to build automated pipelines for Unreal Engine to reduce integration inefficiency at various stages of the development cycle.
● Developing custom scripts using Unreal's experimental Python API to allow for automatic asset and level verification.
● Managing a development team of 8, coordinating communication with clients and organizing the weekly development schedule.

Python (Programming Language)Unreal EngineProject ManagementCloud Computing & DevOps

Full-stack Developer: Bill.com

Jan 2022 – May 2022 · 4 mos · Berkeley, California, United States

● Built an internal portal for Bill.com developers to generate and manage API tokens through a streamlined UI.
● Designed a React.js frontend with Material UI components, integrating with AWS Amplify.
● Utilizing serverless frameworks, developed a noSQL database with mongoDB for token and permission management, and built a bespoke RESTful API with AWS Lambda and AWS API Gateway.
● Built a third-party authentication framework by integrating Google OAuth with AWS Cognito.

JavaScriptHTML5Frontend DevelopmentCloud Computing & DevOps

Full-stack Developer: The Berkeley Project

Aug 2021 – Dec 2021 · 4 mos · Berkeley, California, United States

● Contracted by The Berkeley Project to build a full stack React.js web application for managing volunteer events.
● Developed a dashboard, admin access model, and volunteer-to-site matching algorithm to enable data tracking
and organization for event planners.
● Built an Express.js backend integrated with Google Sheets with data fetching, sorting, and editing functionalities.

Node.jsJavaScriptFrontend DevelopmentCloud Computing & DevOps