Reema Kashyap

Program Manager

Delhi, India15 yrs 7 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Experienced in customer service and support roles.
Strong skills in quality analysis and content management.
Proficient in Microsoft Office tools.

Stackforce AI infers this person is a Customer Service Specialist with a focus on quality analysis in the SaaS industry.

Contact

Skills

Core Skills

Customer ServiceQuality Analyst

Other Skills

Customer SupportQuality AnalysisFraud & RiskContent QualityMicrosoft OfficeMicrosoft ExcelMicrosoft WordPowerPointPublic SpeakingSocial Media

Experience

15 yrs 7 mos

Total Experience

3 yrs 1 mo

Average Tenure

7 yrs 7 mos

Current Experience

Pearson vue

2 roles

Program Coordinator

Oct 2018 – Present · 7 yrs 7 mos · India

Online Proctor, customer support

Customer SupportCustomer Service

Program Coordinator

Oct 2018 – Present · 7 yrs 7 mos · India

Online Proctor, Customer Support

Customer SupportCustomer Service

Airbnb

Customer Service Specialist

Sep 2017 – Sep 2018 · 1 yr · Gurugram, Haryana, India

Olx india

Site Auditor, Content Quality

Jul 2014 – Apr 2017 · 2 yrs 9 mos · Gurugram, Haryana, India

Quality Analysis, Fraud & Risk, Content Quality

Quality AnalysisFraud & RiskContent QualityQuality Analyst

Fis

Customer Service Specialist

Apr 2013 – Jul 2014 · 1 yr 3 mos · Gurugram, Haryana, India

Ibm global process services, fis global

Sr. Customer Support Executive

Apr 2010 – Apr 2013 · 3 yrs · Gurugram, Haryana, India

Customer service

Customer Service

Education

Delhi University

B.A — Arts

Jan 2010 – Jan 2013

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