Aug 2021 – Aug 2021 · 0 mo · Los Angeles, California, United States

• Handled operational management, editorial staff timesheets for payroll, and billing tasks. Communicated with broadcast and streaming Producers for editorial staff scheduling. Established guidelines/manual, and trained incoming Production Manager.
• +Daily check-ins with Producers and Editors
• +Client billing
• +Editorial staff and freelance payroll timesheet approvals and processing
• +Communicated with Accounting staff
• +Established Production Manager's Guide
• +Trained incoming Production Manager

Feb 2018 – Mar 2021 · 3 yrs 1 mo

• Provided operational, start packet management, and product development support to studio partners interfacing with ESN (third party crew onboarding software). Communicated with cross functional partners and payroll companies for accurate start packet documents. Have in-depth knowledge of production contracts across multiple countries. Communicated with ESN Product Manager and software engineers for development. Served as escalated support to ESN training and support teams.
• + Instrumental in growth from 0 to nearly 50,000 digital crew hires in over 250 film & series projects since inception
• + Field and respond to studio requests, including reports
• + Implement innovative ways of digitizing start packet documents
• + In-depth knowledge of production contracts across multiple countries
• + Communicate with studio finance and legal partners for accuracy of start packet documents
• + Communicate with payroll partner vendors
• + Lead tier-3 product support as escalated from customer success team
• + Collaborate with ESN Product Manager and engineers for software development and sprint planning
• + Shepherd client-side software Q/A testing
• + Facilitate software development sprint schedule and bi-weekly site releases
• + Publish written site release notes

Apr 2017 – Feb 2018 · 10 mos

• Hired through Nelson Technology on contract assignment to Netflix for implementation and roll-out of licensed production finance web application, E Studio Network.

Nov 2012 – Mar 2017 · 4 yrs 4 mos · Los Angeles Metropolitan Area

• Oversaw all studio and production relations and support on ESN www.estudionetwork.com. Assist in development and project management for site functionality releases. ESN is one of the most recognized work platforms for film & TV.

Jan 2001 – Nov 2012 · 11 yrs 10 mos · Los Angeles Metropolitan Area

• Oversaw film & TV production and studio end-user support for www.estudionetwork.com, one of the industry's leading workflow management websites. Integral in the development of the user-interface and functionality to serve the entertainment contingent workforce.

Apr 1994 – Jan 2001 · 6 yrs 9 mos · Los Angeles Metropolitan Area

• Oversaw over 30 film productions under the Vice-President of Physical Production. Duties Included creating initial production boards for first pass budgeting and financial considerations. Coordinated all daily reporting between various productions and the studio-Warner Bros. and 20th Century Fox. Supervised correspondence with below-the-line agents and managers. Produced in-house projects, including Puma promotional material

Nov 1993 – Feb 1994 · 3 mos · Los Angeles Metropolitan Area

• Managed local filming logistics for photographer, Annie Leibovitz, on several Conde Naste/Vanity Fair still shoots (Jerry Seinfeld, Roseanne Barr, 1996 Summer Olympic athletes)

Nov 1989 – Sep 1993 · 3 yrs 10 mos · multiple locations

• Natural Born Killers (Warner Bros), Heaven & Earth (Warner Bros), Toys (20th Century Fox), RoboCop 3 (Orion Pictures), RoboCop 2 (Orion Pictures)