L

Lorela Mariana Labib

Operations Associate

Purmerend, North Holland, Netherlands9 yrs 9 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Experienced in operations management and customer experience.
  • Proven track record in problem-solving across multiple roles.
  • Strong analytical skills with a focus on key performance indicators.
Stackforce AI infers this person is a Customer Experience and Operations Management professional with a focus on service-oriented industries.

Contact

LinkedIn

Skills

Core Skills

Operations ManagementCustomer Experience

Other Skills

Problem-solvingKey performance indicatorsAnalytical thinking

Experience

9 yrs 9 mos
Total Experience
1 yr 11 mos
Average Tenure
3 yrs 10 mos
Current Experience

Yoummday

2 roles

Operations Manager

Jun 2024 – Present · 1 yr 11 mos

Customer experienceOperations management

Sr. TTL

Jul 2022 – Jun 2024 · 1 yr 11 mos

Customer experienceProblem-solving

Netflix

Customer Survey Analyst/ Customer Service Sepresentative

Nov 2019 – Mar 2021 · 1 yr 4 mos

Customer experienceProblem-solving

Booking.com

Customer Service Specialist

Jul 2017 – Jun 2019 · 1 yr 11 mos

Customer experienceProblem-solving

Zara sa

Sales Assistant/ Mentor

Jun 2015 – Jan 2017 · 1 yr 7 mos · Amsterdam Area, Netherlands

  • training new people
  • responsible of the team
  • cash desks tasks (open and close day shifts)
  • stock tasks, delivery
  • supporting customer needs
  • organizing the team
  • assisting the manager
Customer experience

Burger king®

Sales Representative

May 2014 – Jun 2015 · 1 yr 1 mo · Zaandam

  • helping the customer in the fastest, yet proper and efficient way
  • delivery tasks
  • kitchen tasks
  • cash desk
  • training new people

Stackforce found 100+ more professionals with Operations Management & Customer Experience

Explore similar profiles based on matching skills and experience

Nitin Sharma

Nitin Sharma

Chief Operating Officer

at PayMe

Noida, India13 yrs 8 mos exp
SB

Sivaji Bellamkonda

Accumulated Expertise

at Career-Wide Experience

Bengaluru, India0 mo exp
Augustina Imoudu

Augustina Imoudu

Customer Solutions Associate

at Branch International

Lagos, Nigeria3 yrs exp
Operational PlanningProject CoordinationStrategic Thinking
Kapil Deo Mishra

Kapil Deo Mishra

Key Account Manager

at HomeLane

Gurgaon, India12 yrs 8 mos exp
OperationsManagement
Akshay Rai B S

Akshay Rai B S

Manager 2 Central Supply

at Rapido

Bengaluru, India9 yrs 10 mos exp
Isha Gaurav

Isha Gaurav

Sales Associate

at Airbnb

Delhi, India4 yrs 1 mo exp
Syed Hussain

Syed Hussain

Assistant Manager

at Meesho

Bengaluru, India8 yrs 10 mos exp
Data AnalyticsProject Management
Natasha Madan

Natasha Madan

Engagement Manager

at McKinsey & Company

Gurgaon, India9 yrs 9 mos exp