Shatakshi Singh

Operations Associate

Delhi, India8 yrs 7 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Bilingual in French and English with certification.
  • Expert in managing customer relations in French.
  • Strong background in operations within the insurance sector.
Stackforce AI infers this person is a multilingual operations professional with expertise in customer relations and process excellence in e-commerce.

Contact

LinkedIn

Skills

Other Skills

ManagementMicrosoft ExcelSocial MediaMicrosoft PowerPointPublic SpeakingFrench to EnglishEnglish to French

About

French Language certified (B1 level) from Alliance Française de delhi

Experience

8 yrs 7 mos
Total Experience
2 yrs 6 mos
Average Tenure
4 yrs 3 mos
Current Experience

Xceedance

French Language Expert (Process Expert)

Feb 2022 – Present · 4 yrs 3 mos · India

Vcare call centers india private limited

French Translator

Mar 2019 – Feb 2022 · 2 yrs 11 mos

Amazon

Operations Representative

Aug 2017 – Jan 2019 · 1 yr 5 mos · Gurgaon, India · On-site

Concentrix daksh services india private limited

French Translator

Aug 2017 – Jan 2019 · 1 yr 5 mos · Gurugram

  • Worked under Amazon French mailing process
  • Job Responsibilities:
  • Involved in maintaining good relations with the French customers.
  • Involved in handling all types of queries raised by French customers regarding the Amazon FR.

Education

Alliance Française de Delhi

B 1 Level — French Language and Literature

Institute of Management Technology, Ghaziabad

Master of Business Administration

University of Delhi

Bachelor of Commerce

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