Jitendra Singh

Director of Engineering

Gurgaon, Haryana, India20 yrs 1 mo experience

Most Likely To SwitchHighly Stable

Key Highlights

Over 18 years of experience in IT Procurement.
Expert in Vendor and Budget Management.
Proven track record in Supply Chain and Logistics Management.

Stackforce AI infers this person is a seasoned IT Procurement and Operations leader with extensive experience in Supply Chain Management.

Contact

jsing3@gmail.com LinkedIn

Skills

Core Skills

ProcurementVendor Management

Other Skills

Budget ManagementSupply Chain ManagementTeam ManagementBusiness AnalysisProject ManagementRequirements AnalysisBusiness DevelopmentProject PlanningPerformance ManagementITILProgram ManagementOutsourcingManagementSDLCCustomer Relationship Management (CRM)

About

Over 18 years of Professional experience in IT Procurement, Budget Management, Vendor Management, Supply Chain Management, Logistics Management, Facility Management, Change Management, Accruals Management.

Experience

20 yrs 1 mo

Total Experience

6 yrs 8 mos

Average Tenure

11 yrs 2 mos

Current Experience

Publicis re:sources

5 roles

Senior Director IT

Promoted

Apr 2025 – Present · 1 yr 1 mo

Director IT

Promoted

Aug 2020 – Apr 2025 · 4 yrs 8 mos

Senior Manager IT Procurement Operations

Promoted

Nov 2018 – Jul 2020 · 1 yr 8 mos

Manager IT Procurement operations

Promoted

Aug 2015 – Oct 2018 · 3 yrs 2 mos

Senior Associate IT Operations

Dec 2014 – Jul 2015 · 7 mos

Responsible for managing the procurement process and the supply base efficiently and effectively by identifying opportunities and managing internal operations by developing integrated purchasing strategies.
o Responsible for identifying, qualify, selecting vendors for materials, equipment, products, or services, and conduct overall supplier management.
o Responsible for reporting mechanism: to apprise management of the process operations and assist in critical decision-making process.
o Responsible for Supporting operational requirements:
o By understanding business requirements
o Purchasing products and services
o At the right price from the right source, with appropriate specification & quantity for delivery at the right time.
o Responsible for managing the procurement process and the supply base efficiently and effectively by identifying opportunities and managing internal operations.
o Identify opportunities includes:
o Evaluation and selection of suppliers
o Ensuring all purchases should go through the approved procurement processes
o Reviewing of specifications
o Reviewing the requirements for the material or service being provided
o Acting as the primary contact with supplier
o Identification of new potential suppliers and develop relationships
o Improvement and development of non-competitive existing suppliers
o Managing internal operations efficiently and effectively, includes:
o Developing and maintenance of policies and processes
o Introducing and leveraging appropriate technology and systems
o Defining procurement strategy and structure
o Developing plans and measures
o Developing strong relationships with other functional groups
o Support organizational goals and objectives
o Responsible for budgeting and cost control measures, Monitoring Budget vis a vis variance
o Ensuring regular checkpoints with the key stakeholders, understanding needs, suggestions and the improvements

ProcurementVendor ManagementBudget ManagementSupply Chain Management

Publicis sapient

Senior Associate IT Operations

Jun 2006 – Nov 2014 · 8 yrs 5 mos · Gurugram, Haryana, India

Ibm global process services

Sr. Customer Support Specialist

Dec 2005 – Jun 2006 · 6 mos

Co-ordination with the Clients and the Project Managers for efficient delivery of quality services.
Responding to customer queries in a timely and comprehensive manner and ensure high first contact resolution.
Achieving targets qualitatively while reviewing impact on Customer Services and other linkages within the Company.
Monitoring calls volumes & nature of complaints to assist in delivering quality inputs to management.
First Point of Contact as a Customer support.