Nov 2015 – Oct 2018 · 2 yrs 11 mos · Pune, Maharashtra, India

• Managed Global HR operations - Strategic global HR operations leadership role reporting into Head
• of global HR operations services, based out of Basel, Switzerland. Heading Global payroll service
• delivery including data management for 84 countries with total employee head count of 30000 nos.
• COE for Global payroll including Legislative compliance and global service delivery including
• managing of HRO partners & 3rd party service providers viz., Capgemini, ADP, Deloitte etc.
• Managed vendor and contract management, global benefits administration and workday project
• support.
• Global 84 countries (LATAM. APAC, EMEA an US) Technology Platforms – SAP HCM and
• Workday

Apr 2015 – Sep 2015 · 5 mos · Bengaluru Area, India

• Led HR operations and payroll for global locations in 34 countries ad over all head count of 54,000 employees.

Sep 2012 – Apr 2015 · 2 yrs 7 mos · Navi Mumbai

• Led Business Transformation projects for HR operations function encompassing Policy, Processes, Standardization, migrations and technology enhancements.
• HRSSO organization set-up and led and transform in accordance with the Organization growth and expansion plans.
• Worked in collaboration with British Petroleum (BP) global HR teams and RIL group Business HR teams on all aspects of HR Transformation encompassing Policy, Processes, Standardization, Migrations, Performance, Talent Management and Technology Enhancements.
• Implementation of Performance management, Talent and Shared Services Frame work across RIL and its group companies – SAP Success factors and SSF.
• Led the teams to ensure strict adherence to SLAs and OLAs and streamlined the processes aimed at standardization, repeatability and scalability with service orientation culture.

Mar 2010 – Aug 2012 · 2 yrs 5 mos

• As part of Global HR Shared services was heading the HR & Payroll operations covering 40 countries – both In house and Outsourced to ADP/ North Gate/ Hewitt.
• Was responsible for the service delivery for Benefits Administration Process covering 20 countries, HRAS covering 70+ countries and Pensions administration covering 11 countries.

Oct 2003 – Mar 2010 · 6 yrs 5 mos

• As Head – HR Outsourcing operations and Client services, was responsible for setting up and establishing high end result oriented knowledge base teams in managing complex end to end Payroll Outsourcing service delivery for various fortune listed multi-national global presence companies, covering all aspects right from Pre-sales, Sales support, Migration strategy, Blueprinting, Implementation, UAT, Parallels and successful go-live.
• The spectrum of HR services include all aspects of HR operations covering multi-country payroll, taxation, HRIS & data management services, Service centre management including knowledge management portal, ESS, MSS, Personnel administration, Reports, dash-boards and SLA monitoring.
• Established the complete line of HRO business for ADP in India for large multi-national clients using service preposition “Global View”. Towards this I had the opportunity to work along with the Global management teams.
• Implemented a robust self-sustaining model for application services (as a group effort from business) covering all aspects right from implementation of support packs, patches, legislative upgrades, client new business requirements and technology upgrades with proper SLA’s created.
• Responsibilities include end to end operations and relationship management as part of outsourcing engagements.

Jul 1999 – Sep 2003 · 4 yrs 2 mos

• Responsible for complete operations of Finance and Accounts and was part of Inception team in ADP.

Apr 1998 – Jun 1999 · 1 yr 2 mos · Hyderabad Area, India

• Reporting to: Manager - Finance & Accounts
• Part of the D E Shaw group, Global investment & Technology development firm with over USD 24 Billion in investment.
• Responsible for all aspects pertaining to operations of accounts function related activities

Oct 1994 – Apr 1998 · 3 yrs 6 mos · Hyderabad Area, India

• Reporting to: Manager - Corporate Accounts
• Started my career with ITC BPL as a Junior Management Trainee and graduated to the level of Junior Manager in the area of corporate accounts. During total tenure of 3.5 years of my service, the company has laid solid foundation to build my career in the area of Accounts.