Neelanshi Gupta

Operations Associate

Delhi, India6 yrs 6 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Expert in Customer Experience Management
  • Strong background in Fraud Prevention
  • Proven track record in Customer Success
Stackforce AI infers this person is a Customer Experience and Fraud Prevention specialist in the SaaS industry.

Contact

LinkedIn

Skills

Core Skills

Customer Experience Management

Other Skills

Customer Experience AnalysisFraud PreventionCredit Risk ManagementCustomer Experience

Experience

6 yrs 6 mos
Total Experience
2 yrs 2 mos
Average Tenure
3 yrs
Current Experience

Fusion technology

Subject Matter Expert

May 2023 – Present · 3 yrs · Indore, Madhya Pradesh, India · Remote

Customer Experience AnalysisFraud PreventionCustomer Experience Management

Airbnb

Customer Success Executive

Sep 2021 – May 2023 · 1 yr 8 mos

Customer Experience AnalysisCustomer Experience Management

Concentrix limited company

Customer Service Specialist

Oct 2019 – Aug 2021 · 1 yr 10 mos

Customer Experience AnalysisCustomer Experience Management

Education

Delhi University

Bachelor of Arts - BA

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