Sheetal Singh

QA Manager

Bengaluru, Karnataka, India5 yrs 6 mos experience

Highly Stable

Key Highlights

Consistent top performer in multitasking and bulk uploads
Expertise in metadata analysis and brand authorization
Passionate about enhancing e-commerce workflows

Stackforce AI infers this person is a Quality Assurance and Catalog Management expert in E-commerce.

Contact

Skills

Core Skills

Quality AssuranceCatalog ManagementSupplier SupportCustomer Support

Other Skills

Supplier TicketsMetaDataBrand Authorization LettersReactivation ProcessQuality ChecksCatalog UploadsCross-functional CoordinationBulk UploadsCatalogingSupply Chain ManagementMicrosoft ExcelCustomer Support SpecialistEnglishEducationManagement

About

I am experienced in catalog management, supplier support, and quality assurance with a proven track record at Meesho. Skilled in metadata analysis, brand authorization, and reactivation processes. Recognized as a consistent top performer for multitasking, bulk uploads, and supplier coordination. Passionate about streamlining operations and enhancing e-commerce workflows. I’m well-versed in negotiations, planning and development, relationship management, operations, and coordination and scheduling.

Experience

5 yrs 6 mos

Total Experience

5 yrs 6 mos

Average Tenure

Current Experience

Meesho

4 roles

Senior Quality Analyst

Promoted

Jan 2022 – Mar 2024 · 2 yrs 2 mos · On-site

Assigning Supplier Tickets to the Outsourcing teams
Extract queries on MetaData using Public Solution Models(PSM) process
Expertise in Brand Authorization Letters
I worked on the Reactivation Process of Catalogs

Supplier TicketsMetaDataBrand Authorization LettersReactivation ProcessQuality AssuranceCatalog Management

Key Account Manager

Jan 2021 – Jan 2022 · 1 yr · On-site

I am responsible for assigning supplier tickets to outsourcing teams, extracting queries on MetaData using the Public Solution Models (PSM) process, and have expertise in Brand Authorization Letters. Additionally, I work on the reactivation process of catalogs.

Supplier TicketsMetaDataBrand Authorization LettersReactivation ProcessSupplier SupportCatalog Management

Quality Analyst

Promoted

Nov 2019 – Jan 2021 · 1 yr 2 mos · On-site

I monitored testing procedures to ensure they were conducted according to standard methods, specifications, and protocols, and identified issues in equipment or processes, taking corrective action as needed. I quality-checked 130 catalogs in a day and made them live, and was awarded Best Performer of the Month for multitasking after uploading 350+ catalogs and performing self-QC. I also set a record for uploading the highest number of catalogs (150) in 9 hours. I was recognized as Best Performer for three consecutive months and have cross-functional capabilities, effectively coordinating with cataloging teams across all categories. Additionally, I contributed to bulk upload creation for the beauty category, ensuring all details were accurately cataloged.

Quality ChecksCatalog UploadsCross-functional CoordinationQuality AssuranceCatalog Management

Catalog Associate

Aug 2018 – Oct 2019 · 1 yr 2 mos · On-site

I was awarded "Best Performer" at Meesho for three consecutive months as a Catalog Associate, recognized as Employee of the Month for quality checks, and achieved the highest ticket closures in a day at Zendesk, along with setting a record for the most quality checks in 9 hours; additionally, I led the beauty category at an E-commerce company.

Quality ChecksCustomer SupportCatalogingCatalog Management