Dec 2021 – Feb 2025 · 3 yrs 2 mos · Bengaluru, Karnataka, India

Apr 2018 – Nov 2021 · 3 yrs 7 mos

Oct 2015 – Mar 2018 · 2 yrs 5 mos

Feb 2011 – Oct 2015 · 4 yrs 8 mos · India

Jan 2010 – Feb 2011 · 1 yr 1 mo

• Manage end to end product portfolio for Machine to Machine core networks
• Build product roadmap, positioning and go to market strategy
• Deliver key business documents to assess market opportunities, competitive landscape and product offerings
• Collaborate with engineering and business teams to execute product roadmap

Sep 2009 – Dec 2009 · 3 mos

• Performed market research and product analysis to determine the causes of low sales of a storage product in the growing market
• Developed marketing plan to substantially enhance the market share in a competitive industry
• Presented recommendations to the top-management to re-position the product in the US market

Nov 2006 – Oct 2008 · 1 yr 11 mos

• Managed product releases for Motorola Short Messaging Service networks for GSM and CDMA networks on ATCA platform.
• Product Management
• Spearheaded the first two critical product releases, leading all the aspects of the project life cycle. Success of these releases resulted in new business ventures with the client.
• Managed cross-functional team communication among various teams – development, test, documentation and post-release teams to ensure timely delivery of the product
• Performed qualitative analysis of potential risks and prepared contingency plans
• Quality Assurance and Operational Excellence
• Developed a well-defined process-oriented system to increase the project-wide staffing allocation
• Enhanced the operational efficiency of the telecom system by forming an analysis committee to focus on performance and quality.
• Initiated several process improvement programs by establishing best practices.
• Collaborated with the quality team to monitor and improve the quality of the project.
• Customer Relationship Management
• Interacted regularly with clients for reviewing future business opportunities, requirements gathering, communicating project status and resolving critical software issues at customer site.
• Achieved a high customer satisfaction rating
• People Management
• Trained and mentored team members on telecom technologies and internal business processes
• Supervised a team of five engineers by planning their careers, defining performance objectives and managing performance metrics
• Organized team building events to enhance communication within teams

Sep 2004 – Nov 2006 · 2 yrs 2 mos

• Designed new features for Nortel telecom switches for GSM and UMTS networks
• Software Development
• Architected and implemented key customer requirements for the telecom software
• Participate in design and code reviews as Subject Matter Expert
• Process Improvement
• Led the Defect Prevention team focussed on reducing software defects. Carried out root cause analysis and reframed processes.