Jul 2024 – Nov 2025 · 1 yr 4 mos · Seattle, Washington, United States · On-site

• Led global engineering teams responsible for platforms powering a $30B+ annual e-commerce business through Coupang Global Fulfillment (CGF). Owned end-to-end engineering for software, robotics, and automation across 150+ fulfillment centers, leveraging a combination of in-house innovation and strategic vendor solutions.
• Directly managed a senior leadership team of Directors and Senior Directors, and led multiple company-wide transformation programs across Fulfillment and Robotics, driving scale, reliability, and operational excellence.

Mar 2022 – Jul 2024 · 2 yrs 4 mos · Seattle, Washington, United States

• As Speechify’s senior-most engineering leader, reporting directly to the CEO and part of the executive leadership team, I owned all engineering functions across software, mobile, platform, infrastructure, data, marketing technology, and quality. I built and led globally distributed, remote-first engineering teams spanning 22 countries across multiple continents, balancing high-bar hiring with rapid execution at scale.
• Beyond engineering, I also led customer operations teams across India and Manila and partnered closely on high-leverage growth initiatives—including referrals, one-click purchase flows, and passive churn reduction—driving meaningful improvements in conversion, retention, and overall revenue.
• Highlights:
• Ideated, built, and scaled Speechify Studio end-to-end—from concept to global launch—growing it to 5M+ customers and establishing it as a major revenue-generating product
• Positioned Speechify as a top GenAI company through advanced voice synthesis and zero-shot voice cloning capabilities
• Drove strong web and mobile growth by improving product quality, reliability, and platform scalability
• Delivered native text-to-speech integrations for major publishers and media platforms
• Scaled large-scale financial, monetization, and observability systems while strengthening trust, privacy, and compliance.
• Speechify is the #1 text-to-speech app globally, used by 50M+ people worldwide, ranked as the top News/Magazine app on the App Store for consecutive years, and home to the fastest-growing Chrome extension in Chrome’s history. The platform has been recognized as Google’s Favorite Extension (2023) and Apple’s Top App (2024).

Jan 2015 – Aug 2016 · 1 yr 7 mos · Greater Seattle Area

• As the overall Head of Technology for PACCAR Financial, PACCAR Leasing, and Corporate divisions, I led the technology strategy and execution for multiple multi-billion-dollar captive finance and leasing businesses across North America. I owned executive stakeholder relationships, enterprise technology strategy, and large-scale program delivery, with full accountability for technology investment, outcomes, and risk.
• I oversaw end-to-end technology delivery across software engineering, infrastructure, QA, and product development, managing a broad portfolio of 140+ in-house and commercial applications spanning finance, leasing, credit, servicing, and corporate platforms.
• Key impact and outcomes:
• Oversaw overall technology, infrastructure, and product innovation budgets supporting four $4B+ PACCAR businesses
• Led the migration of mainframe-based ledger and leasing systems to cloud-native microservices, enabling order-of-magnitude scalability and modern digital servicing
• Delivered unified, real-time financial visibility across three divisions through a re-platformed, multi-entity system supporting millions of daily transactions
• Introduced mobile-first applications and automated credit evaluation, improving financial decisioning speed by 200%
• Applied predictive analytics to delinquency forecasting and fleet lifecycle optimization, improving portfolio health and operational efficiency
• PACCAR is a Fortune 200 global manufacturer and the world’s third-largest producer of heavy- and medium-duty trucks, operating under the Kenworth, Peterbilt, and DAF brands, with integrated financial services, IT solutions, and parts businesses worldwide.

Oct 2012 – Mar 2022 · 9 yrs 5 mos

• Founded and led a global engineering team across seven regions to build Amazon Ops’ data lake and large-scale data processing infrastructure powering a $100B operations business, recognized by the AWS CTO for pioneering big data innovations that later benefited AWS customers.
• Delivered data automation tools across 250+ fulfillment centers, saving 500K+ analyst hours annually, driving operational efficiency on a global scale.
• Automated enterprise finance workflows — including reserve postings, accruals, and reconciliations — across billions of daily transactions, enhancing accuracy, compliance, and auditability of Amazon’s financial systems.
• Engineered a resilient tech stack capable of handling extreme peak traffic, cutting anomaly detection time from a day to minute and reducing technical debt by 19%.
• Optimized cloud infrastructure costs by 28% by eliminating redundant compute/storage usage and improving cache efficiency across tier-1 systems.
• Led international expansion for multiple logistics and retail tech platforms across 10–15 countries, ensuring consistent operational excellence and strategic alignment at the executive level.
• Transformed Amazon’s global delivery network, leading programs like Amazon Day and Faster-than-Same-Day delivery, driving $1B+ in annual GMV and influencing strategic decisions across the entire supply chain with visibility at the SVP levels.
• Expanded Prime Same-Day and One-Day delivery to 8,000+ U.S. cities by advancing platform scalability, re-architecting core delivery tech, and introducing mobile checkout upselling to accelerate adoption.
• Served as a Technical Bar Raiser, conducting 500+ interviews and shaping Amazon’s engineering hiring culture to maintain its high performance and innovation standards.

Aug 2008 – Oct 2011 · 3 yrs 2 mos · Greater Denver Area

• As a technology leader at Arrow Electronics, I oversaw high-performing global teams of skilled engineers and product leads supporting the company's $20+ billion distribution business. Working closely with cross-functional business leaders, my teams continuously upgraded systems to meet business needs. I played a key role in building the company's talent pool, hiring, promoting, and retaining top talent. Additionally, I undertook a year-long assignment to build the company's center of excellence in India from scratch.
• Arrow Electronics is a Fortune 200 company that specializes in the distribution and value-added services of electronic components and computer products, with a revenue of $22.8 billion.

Jul 2002 – Dec 2007 · 5 yrs 5 mos · India, Europe & USA

• As a campus recruit at Infosys Ltd, I gained six years of experience that included progressive roles as a Trainee, SDE, Tech Lead, and Tech Manager across different parts of the world. During this time, I worked with various technologies both as a software developer and a leader. I also led and participated in aggressive, multi-phased global technology initiatives across Europe, the US, and the Asia Pacific regions.
• Infosys Ltd is an Indian multinational corporation that offers a range of services, including business consulting, information technology, software engineering, and outsourcing. As of 2020, the company had a revenue of $13 billion.

Sep 2001 – Jun 2002 · 9 mos · Noida Area, India

• At LG Electronics, I worked as an engineer in the research and development lab for microwave ovens and televisions. Together with my team, we developed go-to-market strategies, conducted market analysis, and created energy-efficient designs using state-of-the-art technologies. To improve efficiency, we also implemented six sigma methodologies such as DMAIC, fish bone, and Pareto analysis.
• LG Electronics Inc. is a multinational electronics company based in South Korea, with four main business divisions: Home Entertainment, Mobile Communications, Home Appliances & Air Solutions, and Vehicle Components. With a revenue of USD 53.10 billion, LG Electronics is a leader in the global electronics industry.