Dimple Thakur

Customer Success Manager

Mohali, India6 mos experience

Key Highlights

  • Dedicated customer service professional with strong communication skills.
  • Expert in resolving customer issues and enhancing satisfaction.
  • Proficient in leveraging customer feedback for service improvement.
Stackforce AI infers this person is a Customer Service Specialist with a focus on enhancing customer experience in B2C environments.

Contact

LinkedIn

Skills

Core Skills

Customer Support

Other Skills

CommunicationAdvertisingData AnalysisAutoCAD

About

Dedicated customer service professional providing exceptional services and building relationships with customers. Skilled at using customer feedback in customer service processes to improve customer satisfaction rate.

Experience

6 mos
Total Experience
6 mos
Average Tenure
--
Current Experience

Blinkit

Customer Service Specialist

Aug 2024 – Mar 2025 · 7 mos · Mohali district, India · Remote

  • Responsible for interacting directly with customers to address inquiries, resolve issues, and provide excellent service regarding products or services.
  • Ensuring customer satisfaction through prompt and professional communication across various channels like email, and live chat.
CommunicationCustomer Support

Teleperformance

Customer Care Executive

Jan 2024 – May 2024 · 4 mos · Mohali district, India · On-site

AdvertisingCustomer Support

Education

Government College, Hisar

Diploma in finance — Accounting and Finance

Aug 2022 – May 2025

New yashoda public school

High School Diploma

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