Susmitha Kallepalli

Engineering Manager

Hyderabad, Telangana, India13 yrs 8 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Stackforce AI infers this person is a SaaS and Fintech expert with strong leadership in technical architecture.

Technical ArchitectureTeam Leadership

Cross-team CollaborationData StructuresAlgorithmsJavaJavaScriptCProgrammingSpringMatlabAndroid SDKHTMLPHPScrumGithubAmazon Dynamodb

13 yrs 8 mos

Total Experience

6 yrs 10 mos

Average Tenure

10 yrs 10 mos

Current Experience

4 roles

Promoted

Mar 2023 – Present · 3 yrs 2 mos

As a Software Development Manager in Capacity Planning org, I lead a team of 10+ Engineers. Our team owns multiple micro-services responsible for planning capacity across Amazon's contact centers WW and generating schedules for all the Customer Service Agents. Our system is designed as a generic planning platform capable of handling various other non-CS contact center use cases. My responsibilities include reviewing/contributing to architecture, helping the team in solving difficult problems, working with product team on long term goals and people management.

Technical ArchitectureCross-team CollaborationTeam Leadership

Promoted

Jan 2022 – Mar 2023 · 1 yr 2 mos

Sep 2017 – Jan 2022 · 4 yrs 4 mos

Working as Software Engineer in Customer Returns team which takes care of all possible transportations available for the customer to return an item.

Jul 2015 – Sep 2017 · 2 yrs 2 mos

Working as Software Engineer in Customer Returns team which takes care of all possible transportations available for the customer to return an item.

2 roles

Promoted

Jan 2014 – Jun 2015 · 1 yr 5 mos · Greater Hyderabad Area

Designed Arcot risk android app to evaluate the risk of the device based on parameters like mobile parameters. ( used in second factor authentication )