Arpita Diwan

Operations Associate

Gurugram, Haryana, India9 yrs experience

Highly Stable

Key Highlights

Strong operational efficiency in high-stakes environments.
Proven leadership in managing delivery operations.
Expertise in strategic planning and problem-solving.

Stackforce AI infers this person is a logistics and operations management expert with a focus on B2C delivery services.

Contact

Skills

Core Skills

Strategic PlanningManagementFbaAnalytical SkillsProblem SolvingInterpersonal SkillsSales Operations

Other Skills

LeadershipResearchMicrosoft WordTeamworkMicrosoft OfficeStrategic ThinkingEnd to End DeliveryMicrosoft ExcelReliabilityTeam ManagementCustomer ServiceMarketingEvent ManagementMarket ResearchBusiness Development

About

With a solid foundation in operational efficiency, my role at Amazon gives a strategic insight to excel in high-stakes environments. My academic journey through Thapar University's MBA program and HMV College's BBA has empowered me with a robust skillset in problem-solving, presentation, and analytics.

Experience

9 yrs

Total Experience

2 yrs 5 mos

Average Tenure

1 yr 7 mos

Current Experience

Amazon

4 roles

Operations Manager-AMXL

Promoted

Oct 2024 – Present · 1 yr 7 mos · On-site

Area manager-FC operations

Oct 2023 – Apr 2024 · 6 mos

FBAAnalytical SkillsProblem SolvingInterpersonal SkillsStrategic ThinkingEnd to End Delivery+2

Operations Manager-Last Mile

Jun 2022 – Oct 2023 · 1 yr 4 mos

Analytical SkillsProblem SolvingInterpersonal SkillsStrategic ThinkingEnd to End DeliveryReliability+1

Channel Team Lead -Last Mile

Jun 2020 – May 2022 · 1 yr 11 mos

Managing the entire delivery channel for the assigned delivery stations in order to smoothen up the delivery processes with adequate manpower

Problem SolvingInterpersonal SkillsStrategic ThinkingEnd to End DeliveryReliability

Flipkart

Manager-II -Middle mile operations

Apr 2024 – Sep 2024 · 5 mos · India · On-site

Strategic PlanningManagementLeadershipResearchAnalytical SkillsMicrosoft Word+9

Fedex express

2 roles

Territory Sales Manager-Associate

Promoted

May 2019 – May 2020 · 1 yr · Greater Delhi Area

Sales OperationsProblem SolvingInterpersonal SkillsStrategic ThinkingReliability

Inside Sales Account Manager

Feb 2017 – May 2019 · 2 yrs 3 mos · Greater Delhi Area

Territory management: To manage the new and existing customers in my territory by retaining them, resolving their problems and meeting their requirements.
To achieve set targets and contribute to growth of the business
Working with inter department to resolve customer queries and meet customer satisfaction levels.

Sales OperationsInterpersonal Skills

Boostup

Marketing Intern

Dec 2016 – Jan 2017 · 1 mo

worked on digital marketing strategies for the promotion of various events and people.

Mahindra & mahindra ltd., fes, swaraj division

Intern

May 2016 – Jul 2016 · 2 mos · Mohali, Punjab, India

Name of the project: Inventory Optimization of Small Machining Components.
Responsibilities:
Rectifying the most used and unused materials
Making the rules for inventory storage such that there is minimum wastage of inventory ordered.