Sahiba Khan — Operations Associate

I’m Sahiba Khan, an MBA graduate specializing in Human Resources and Information Technology, with a Bachelor’s degree in Science. Currently, I’m working as an Associate in Customer Delight at Zomato, where I focus on delivering exceptional customer experiences, resolving issues with empathy, and ensuring every interaction reflects care and professionalism. I’m passionate about building meaningful customer relationships, improving service quality, and fostering positive engagement that drives brand loyalty. With a blend of people skills, analytical thinking, and a growth mindset, I strive to make every experience a little better — for both customers and the organization. I believe in continuous learning, teamwork, and bringing a human touch to every professional interaction.

Stackforce AI infers this person is a Customer Experience Specialist with a focus on HR and IT in the B2C sector.

Location: Jammu, Kashmir, India

Experience: 7 mos