Neha Vishwakarma

Business Development Executive

Lucknow, Uttar Pradesh, India7 yrs 2 mos experience

Highly Stable

Key Highlights

Expert in nurturing high-value client relationships.
Proven track record in strategic planning and contract negotiation.
Skilled in delivering tailored solutions for business growth.

Stackforce AI infers this person is a B2C Account Management expert with a focus on E-Commerce.

Contact

Skills

Core Skills

Account ManagementCustomer SatisfactionClient Relationship ManagementSales

Other Skills

E-CommerceProject ManagementLeadershipStrategic PlanningProblem SolvingCommunicationRelationship BuildingB2C

About

As a dedicated Key Account Manager, I specialize in nurturing and expanding relationships with high-value clients. My goal is to understand and meet client needs, ensuring their success and satisfaction. I excel in strategic planning, contract negotiation, and delivering tailored solutions that drive business growth. Skilled in identifying new business opportunities within existing accounts, negotiating complex contracts, and collaborating cross-functionally to exceed client expectations.

Experience

7 yrs 2 mos

Total Experience

2 yrs 4 mos

Average Tenure

Current Experience

Meesho

Key Account Manager

Apr 2023 – Jan 2025 · 1 yr 9 mos · Bengaluru, Karnataka, India · Remote

Working on a chat queue and ensuring the resolution of both voice and non voice tickets within stipulated SLA’s. Additionally, establishing quality standards across different operational areas to ensure an excellent customer experience, while adhering to designated time frames and work processes.

E-CommerceAccount ManagementCustomer Satisfaction

Flipkart

Key Account Manager

Feb 2022 – Apr 2023 · 1 yr 2 mos · Lucknow, Uttar Pradesh, India · On-site

Develop and maintain long-term relationships with key clients, serving as their primary point of contact. Collaborate with internal teams to ensure timely and successful delivery of solutions according to client needs.

Project ManagementSalesClient Relationship Management

Oxour solution pvt. ltd.

Service Head

May 2017 – Aug 2021 · 4 yrs 3 mos · Lucknow, Uttar Pradesh, India · On-site

Collaborating with management on sales goals, planning and forecasting maintaining short and long-term business development plans. Understanding client needs and offering solutions and support.