Khushal Chand — Operations Associate

With over 14 years of work experience in Supply Chain, Logistics and Program Management, I thrive on solving complex challenges, optimising operations and delivering customer focused solutions. My career has been dedicated to building resilient, agile and scalable supply chain that drive efficiency, reduce costs, and enhance customer satisfaction What I bring to the table: - End to end expertise: Proficient in designing and managing warehouse transportation and last mile logistics for eCommerce operations. - Leadership in Program Management: Proven ability to lead cross functional teams, manage large scale projects and deliver results in robust governance frameworks. - Innovative Problem Solving: Skilled in leveraging data, technology and Six Sigma methodologies to revolutionise supply chain processes and ensure operational excellence. - Expertise Perspective: Extensive experience across India allowing me to tailor solutions to diverse market needs and complexities. Industries and Expertise: - I have successfully driven supply chain transformations across industries such as Fashion, Electronics, Home Decor, Pharmaceuticals and more ensuring businesses are ready to scale in high growth environments. Credentials & Certifications: - Education: Graduation in Bachelor of Arts and Humanities {University of Delhi} - Certifications: Six Sigma Green Belt | Six Sigma Yellow Belt | MS Office Proficiency NIIT Let's Collaborate: I am passionate about partnering with organisations to lead supply chain innovations, optimise performance and create sustainable solutions. Email: khushal.annanya@gmail.com Phone: +91 9910048680

Stackforce AI infers this person is a Supply Chain and Logistics expert with a focus on eCommerce and operational excellence.

Location: Delhi, India

Experience: 23 yrs 7 mos

Skills

Operations Management
E-commerce
Logistics Management
International Logistics
Sales Management

Career Highlights

14 years of experience in Supply Chain and Logistics.
Expert in optimizing operations for eCommerce.
Proven leadership in managing large-scale projects.

Work Experience

Zomato

Manager of Operations (4 yrs 3 mos)

Flipkart

Assistant Operations Manager (2 yrs 6 mos)

Ecom Express Limited

Assistant Operations Manager (1 yr 11 mos)

Snapdeal

Deputy Manager Operations (2 yrs 2 mos)

KRUS Spirits Pvt. Ltd.

Manager Operations - India Head (3 yrs 9 mos)

Banking and Financial Sector

Senior Sales & Marketing Manager (8 yrs 11 mos)

Education

Yellow Belt at Six Sigma Lean

Bachelor of Arts (B.A.) at Delhi University

Khushal Chand

Operations Associate

Delhi, India23 yrs 7 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

14 years of experience in Supply Chain and Logistics.
Expert in optimizing operations for eCommerce.
Proven leadership in managing large-scale projects.

Stackforce AI infers this person is a Supply Chain and Logistics expert with a focus on eCommerce and operational excellence.

Contact

Skills

Core Skills

Operations ManagementE-commerceLogistics ManagementInternational LogisticsSales Management

Other Skills

Service-Level Agreements (SLA)Cost ManagementProblem SolvingInterpersonal LeadershipOperations AdministrationBudgetingBusiness PlanningAnalytical SkillsControl TowerTeam LeadershipCustomer Relationship Management (CRM)Central ExciseLiaisoningPeople ManagementAnalytics

About

Experience

23 yrs 7 mos

Total Experience

3 yrs 11 mos

Average Tenure

4 yrs 3 mos

Current Experience

Zomato

Manager of Operations

Feb 2022 – Present · 4 yrs 3 mos · Haryana, India · On-site

Leading the site for 3PL partner E-com Express Ltd. and responsible for end to end operations, where Inventory operations, Inventory daily metrics, Inbound and Put-away function are the core responsibilities.
Leading S&OP FC operations & Logistics, Inventory control, Order processing and dispatches.
FC inventory replenishment, Inbound & Outbound Capacity Planning and execution.
FC Manpower Planning, hiring and monthly budgets.
Replenishment of stock from deep to front, Store Inventory replenishment.
Leading activities :- Outbound, Picking & Packing, Dispatches, Discrepancies, Inbound, Put-away, Inventory, returns and liquidation to manage 2.5 L sqft FC.
Warehouse storage planning & space utilization.
B2B Transport Logistics (First Mile), B2C Courier Logistics (Last Mile), SLA & Cost, RTO and RVP.
Developing and optimizing fulfillment and Transporters network to improve SLA and save cost.
Key Result Areas after taking over site from 3PL partner E-com to Blinkit own site:
FC inventory replenishment, Inbound Capacity Planning and execution.
Function Manpower Planning, hiring and monthly budgets.
Replenishment of stock from deep to front, Store Inventory replenishment.
Leading activities :- Inbound GRN, Put-away adherence and Inventory storage to manage 2.5 L sqft FC.
Store Sales Pattern analysis to replenish store inventory from FC on-time.

Operations ManagementService-Level Agreements (SLA)E-Commerce

Flipkart

Assistant Operations Manager

Aug 2019 – Feb 2022 · 2 yrs 6 mos · Gurugram, Haryana, India · On-site

Leading demand forecasting, S&OP planning and dispatches in outbound function.
Developing Pan India inventories for mother hubs by dispatching from FC.
Leading logistic and warehouse operations for E commerce and B2B/B2C.
Collaborating with cross-functional teams to calculate Region/Zone/Pin code wise demand/RTO.

E-CommerceOperations ManagementProblem SolvingInterpersonal Leadership

Ecom express limited

Assistant Operations Manager

Sep 2017 – Aug 2019 · 1 yr 11 mos · New Delhi Area, India · Hybrid

Responsible for provision of managing warehousing and logistics services for key clients i.e. Grofers for their grocery category, Shop-clues for mobile section, Innovent for accessories, Alchemie for accessories, Snapdeal for eCommerece platform, Amazon, Bizongo, Koovs, Reckitt Benckizer, Naaptol, Myntra, Club Factory etc.
Control cost by streamlining process and eliminate redundancies, implementing a hyper-local fulfillment network for same day and next day deliveries.

Operations ManagementOperations AdministrationE-Commerce

Snapdeal

Deputy Manager Operations

Jan 2015 – Mar 2017 · 2 yrs 2 mos · Gurugram, Haryana, India · Remote

Responsible for provision of managing warehousing and logistics services PAN India. Worked all locations centrally by using Uni-ware cloud build by Uni-commerce

BudgetingBusiness PlanningAnalytical SkillsControl TowerOperations Management

Krus spirits pvt. ltd.

Manager Operations - India Head

Apr 2011 – Jan 2015 · 3 yrs 9 mos · Greater Delhi Area · Remote

All jobs related to customs and Excise department, good handling and documentation support service along with data entry services.
Leadership Expertise: Taking care of operations Pan India Bangalore, Mumbai, Chennai, Zirakpur Punjab, Lucknow, Gurugram Haryana regions. Handle cargo movements internationally from India to China, Vietnam, South Africa, Chili, UAE etc.
Core Clients - ITC Group, Welcome Hotels Group, Pullman Hotel, Taj Hotel, Radisson Hotel, JW Marriott Hotel, Maurya Hotel, Crown Plaza Hotel, The Obroi Hotel, Le-Meriden etc.

Team LeadershipInternational LogisticsCustomer Relationship Management (CRM)Central ExciseLiaisoning

Banking and financial sector

Senior Sales & Marketing Manager

May 2002 – Apr 2011 · 8 yrs 11 mos · New Delhi, Delhi, India · Hybrid

Streamlined internal workflows within sales department to increase efficiency.
Analyse market trends and competitor activities to identify potential new business opportunities.
Oversaw customer service processes, resolving any issue that may impact client retention.
Sold many financial products i.e. Business Loan, Personal Loan, Home Loan etc.

Sales ManagementBusiness PlanningBudgetingTeam Leadership