Jan 2025 – Dec 2025 · 11 mos · Northamptonshire, England, United Kingdom · On-site

• At Royal Mail, I was integral in supporting workforce operations, ensuring efficient staffing and adherence to productivity targets. My role involved meticulous record-keeping of mail transactions, emphasizing my attention to detail. I also focused on compliance with health and safety regulations, fostering a safer workplace for all employees.

Feb 2024 – Apr 2024 · 2 mos · Milton Keynes, England, United Kingdom · On-site

• In my role as a Fraud Analyst at TSYS Managed Services EMEA, I focused on safeguarding customer transactions and enhancing service quality. I utilized TS2 software to monitor credit card activities, identifying potential fraud and addressing customer inquiries efficiently. My proactive approach helped implement security measures that protected customers from risks while fostering positive experiences.

Aug 2023 – Jan 2024 · 5 mos · Northamptonshire, England, United Kingdom · On-site

• In my role at iPSL, I ensured the efficient processing of cheques for Barclays clients while maintaining compliance with banking regulations. I conducted thorough reviews of incoming cheques, swiftly resolving discrepancies to minimize errors and delays. My attention to detail and commitment to training team members contributed to a knowledgeable workforce and enhanced productivity.

Nov 2022 – Jul 2023 · 8 mos · Northampton, England, United Kingdom · On-site

• In my role at Royal Mail, I facilitated the onboarding of new employees while ensuring compliance with HR policies and procedures. I was responsible for issuing various employment letters and coordinating with vendors for off-roll employees. My focus on employee relations helped foster a supportive work environment, addressing grievances and enhancing motivation among staff.

Apr 2015 – Aug 2022 · 7 yrs 4 mos · Bengaluru, Karnataka, India · On-site

• At IBM, I contributed significantly to workforce management by overseeing recruitment and onboarding processes, ensuring compliance with labor laws, and enhancing employee relations. My role involved implementing HR policies, conducting training sessions, and organizing activities to boost employee engagement and morale. I also managed essential documentation and facilitated smooth onboarding for new hires.