Feb 2026 – Present · 3 mos · Hybrid

Jun 2021 – Present · 4 yrs 11 mos · Hybrid

• Led zero-downtime Cluster Gateway (CGW) migration for Commenting Service, redesigning authentication and enabling CORS at the gateway layer; achieved ~20% response-time improvement and resolved critical production 504 issues.
• Designed and implemented custom CGW authentication using IMS + Redhawk guest tokens; enabled secure, scalable gateway architecture adopted by multiple teams.
• Modernized infrastructure by migrating services from Moonbeam to Ethos Flex, reducing deployment time by 4+ hours per release and saving ~$160/month through optimized resource allocation.
• Built a noise-free alerting framework by auditing and consolidating alerts, reducing alert volume from 100+ per day to 6–7/day; received Kudos Award for measurable on-call productivity improvement.
• Designed observability and reliability enhancements with custom Grafana dashboards and critical alerts; fixed incorrect dashboard queries and enabled early issue detection across environments.
• Authored and led Block Store RFC and implementation, enabling support for very large blob uploads (up to 500GB) with comprehensive test coverage and proactive edge-case handling.
• Designed a “True Blue-Green” rollout framework for high-risk deployments where feature flags are not feasible; framework adopted across team and sister teams.
• Delivered Rich Text Commenting feature across Adobe products (Acrobat, Express), achieving 71% test coverage with no performance degradation and enabling future client onboarding.
• Acted as backend domain expert for Commenting Service, supporting product teams and external engineering teams with migrations, debugging, and architecture guidance.
• Mentored multiple engineers through architectural walkthroughs, documentation, and hands-on guidance; authored reusable runbooks, troubleshooting guides, and migration frameworks.