Mar 2021 – Mar 2026 · 5 yrs · India

• Business Development Manager | Domestic & International Markets | Multi-Industry Expertise
• Currently driving growth as a Business Development Manager at FiveS Digital, spearheading client acquisition and strategic partnerships across both domestic and international markets. Experienced in navigating diverse sectors including E-commerce, Retail, Healthcare, Autonomous Vehicles, Utilities, Travel, and many more. Skilled at identifying emerging opportunities, tailoring solutions to complex client needs, and fostering long-term relationships that accelerate business expansion. Committed to delivering impactful results and positioning FiveS as a trusted partner across multiple industries worldwide.
• At FiveS, through our impact sourcing model, we follow digital first approach. We upskill and employ youths from smaller towns across India, while delivering solutions & services to our client partners. With 1500+ people at 7 delivery centres across India, and presence in Europe and Northern America, we have successfully delivered solutions across the verticals. With our digital transformation and Customer Experience solutions & Services, we enable our client partners to scale and serve their customers better. With the right blend of "Machine+ Human Intelligence", we bring onboard operational efficiency and elated experience. Our key clientele includes renowned names from BFSI, foodtech, EdTech, fintech, healthcare, ecommerce, and utility domains. We work with small, mid, large size businesses, and also start-ups, enabling them to build/scale/improve/optimise their business processes and serve the customers better.

Jul 2019 – Mar 2021 · 1 yr 8 mos · Udaipur, Rajasthan, India

• Corporate Trainer | Soft Skills & Process Training | Talent Development | Engagement & Hiring Coordination
• Served as a Corporate Trainer at FiveS Digital, leading soft skills and process training initiatives for high-impact projects with renowned clients such as Swiggy, Nykaa, Aditya Birla Group, and Bajaj Group. Designed and delivered training programs focused on communication, customer service, behavioral skills, and operational excellence.
• In addition to training delivery, I played an active role in talent acquisition and employee engagement, working as a Hiring and Activity Coordinator to support recruitment drives and organize engagement initiatives that boosted team morale and collaboration. This multifaceted role gave me comprehensive exposure to corporate training, team development, and workplace culture-building.

Jun 2019 – Mar 2020 · 9 mos · Udaipur, Rajasthan, India · On-site

• My experience with FM Tadka refined my ability to communicate with impact — whether through strategic business discussions or voice-based customer interactions. Radio & Voice Experience – FM Tadka
• Delivered recorded voice segments and assisted in live programming
• Practiced commercial voice standards for clarity, tone, and listener retention
• Observed end-to-end radio production cycle from scripting to on-air execution
• Developed confident public speaking and structured communication skills

Apr 2018 – Apr 2019 · 1 yr · Udaipur, Rajasthan, India

• Executive Assistant to the Principal | Leadership Support | Academic & Administrative Excellence
• Had the privilege of serving as the Personal Assistant to the Principal at GD Goenka International School, where I supported high-level academic leadership through seamless administrative coordination, schedule management, and stakeholder communication. This role offered me a profound experience in maintaining professionalism, discretion, and precision in a fast-paced educational environment. I worked closely with school leadership to facilitate institutional planning, event coordination, and internal operations—ensuring efficiency, harmony, and excellence in every detail. This position refined my capabilities in executive support, academic operations, and cross-functional collaboration, while strengthening my understanding of leadership dynamics within a reputed international institution.

Dec 2011 – Mar 2018 · 6 yrs 3 mos · Udaipur, Rajasthan, India

• IT Trainer | Learning Experience Designer | Engagement & Activity Strategist
• Gained a transformative experience serving as an IT Trainer and Activity Coordinator, where I designed and delivered impactful training programs focused on enhancing digital skills, technical proficiency, and IT fluency. Beyond technical instruction, I spearheaded interactive learning initiatives and engagement activities that promoted collaboration, creativity, and a vibrant learning culture. This dual role enabled me to bridge technical training with experiential learning, driving both skill development and learner motivation in a dynamic environment.

Feb 2009 – Feb 2010 · 1 yr · Udaipur, Rajasthan, India

• Skill Development Trainer | Placement & Career Services Coordinator | Administrative Strategist
• Successfully served the organization in a multi-dimensional role, combining expertise in skill development training, placement coordination, and administrative management. Delivered impactful training programs focused on enhancing students' employability, communication, and professional readiness. Actively facilitated job placements by liaising with industry partners, aligning candidate strengths with employer expectations. Simultaneously managed core administrative functions, ensuring seamless execution of training operations and strategic initiatives. This role empowered me with a holistic understanding of workforce development, stakeholder engagement, and institutional effectiveness.