Jun 2013 – Jan 2016 · 2 yrs 7 mos · Hyderabad

• Core Competencies
• Business Consulting
• Program Management
• Transition Management
• Vendor Management
• Serve as focal point for enhancing business value of brands by providing consultancy on effective digital marketing solutions
• Understand and anticipate strategic, market and operational needs of each business area
• Combined technology & business knowledge to link IT with strategy development, creating new business opportunities
• Accountable for the overall management of the IT portfolio brands and insights worth $ 3 million
• Responsible for end-to-end, effective, economic, on time and quality delivery of IT solutions to business
• Manage RFPs and evaluate proposals from various vendors for effective & efficient implementation
• Manage and facilitate operational IT services to business by collaborating with IT vendors and service providers
• Accountable for setting up a new service line for the delivery of ETL services across the globe
• Responsible for development of Business case, Transition roadmap and Service delivery solution design to ensure business process optimization and productivity gains for customers
• Ensure seamless on-boarding of new services and transition of large projects from demand to delivery
• Established and managed relationships with key customer and stakeholders
• Responsible for demand, costs & resource planning and management during transition period
• Responsible for evaluating and managing vendors across multiple projects
• Evaluated proposals for multiple services from various vendors for effective & efficient implementation
• Responsible for vendor assessment and performance review based on signed SLAs and KPIs

Jun 2011 – Mar 2012 · 9 mos · London Area, United Kingdom

• Project Manager for e-Commerce support project of ‘Lebara’,telecom service provider in the U.K.
• Managed global delivery of clients across France, Spain, U.K., Switzerland & Australia within crunch timelines
• Evaluated and managed internal team and third-party vendors to ensure timely and quality delivery
• Consistently exceeded contractual SLAs with 100% compliance

Jan 2009 – Dec 2010 · 1 yr 11 mos · London Area, United Kingdom

• Primary channel for all communications and coordination with clients and relevant third parties regarding dependency and issue resolution
• Responsible for framing new business proposals and interaction with business development team to ensure new business for my company
• Mentoring new recruits, competency mapping and performance reviews of team members
• As a Technical Lead, responsible for overall quality of delivery including technical design and architecture, resource allocation, technical oversight to third party resources, project planning and analysis of upcoming work with business stakeholders

Jun 2006 – Apr 2010 · 3 yrs 10 mos · Greater Delhi Area

• IT Domains and technologies worked upon:
• Advanced Java/J2EE
• Content management system (eScenic)
• Intelligent text analytics (Nstein)
• Enterprise search solutions (FAST)
• Sponsored advertisements
• System administration
• Performance testing.